VP Title Operations

Position Purpose and Objectives

The Vice President of Title Operations is a senior leadership position responsible for overseeing the operations and strategic direction of Lakewood Title LLC. The role requires a comprehensive understanding of the title industry, relevant regulations, and the ability to manage a team successfully.

Major Duties And Essential Functions

• Provide effective leadership to the title department, ensuring the development and implementation of strategies that align with the company's goals and objectives.
• Set performance expectations, provide mentorship and guidance, and ensure a high-performing and motivated team.
• Foster a positive work environment that encourages collaboration, innovation, and ongoing professional development.
• Oversee the day-to-day operations of the title company, ensuring efficient and accurate execution of title searches, examination, clearance, and closing processes.
• Develop and maintain effective quality control measures to ensure compliance with relevant regulations and company policies.
• Implement and optimize operational workflows and technologies to drive efficiency and productivity.
• Ensure the title department operates in strict compliance with all relevant laws, regulations, and industry best practices.
• Identify and mitigate risks associated with title issues, including potential fraud, liens, easements, and encumbrances.
• Stay abreast of industry changes and proactively implement necessary adjustments to company policies and procedures.
• Develop and maintain strong relationships with clients, including real estate agents, lenders, attorneys, and investors, to foster loyalty, drive business growth, and promote customer satisfaction.
• Collaborate with the sales and marketing teams to identify and pursue new business opportunities, as well as expand services with existing clients.
• Work closely with the CFO or finance team to develop and manage the title department's budget, ensuring proper resource allocation and cost control.
• Monitor key performance indicators, financial results, and industry benchmarks to identify areas for improvement and drive profitability.
• Provide reporting to the Board of Directors and other Key Stakeholders as needed.

Other duties necessary to achieve the goals of the credit union

Positions Directly Supervised: Specific knowledge, skills, and abilities required for this position:

• Bachelor’s degree in business administration, Real Estate, or related field (MBA preferred).
• Minimum of 10 years of experience in the title industry, with progressive leadership roles.
• Strong knowledge of title search, examination, clearance, and closing processes.
• Demonstrated experience in team leadership and managing successful operations.
• Proven ability to build and maintain relationships with clients and industry professionals.
• In-depth understanding of relevant laws, regulations, and industry best practices.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in relevant software applications and technology platforms.
• Certified Escrow Officer in Texas.

Physical Activities And Requirements Of This Position

• Finger Dexterity
• Grasping
• Talking
• Repetitive Motions
• Sedentary Work
• Sitting
• Exerting up to 10 lbs. of force occasionally.

Mental Activities And Requirements Of This Position

• Reasoning Ability: The ability to use common sense or logic.
• Mathematical Ability: Basic Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times.
• Language Ability: The level of ability required to communicate and understand written and oral language.

Compliance requirement

The responsibilities contained within this job description remain compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position.