VP, Sales Operations

The Company

iBase-t is the category-defining Manufacturing Execution Systems (MES) and Maintenance Repair and Overhaul (MRO) software platform purpose-built for Aerospace & Defense. Our Solumina platform is trusted by 9 of the top 10 A&D companies — including GE Aerospace, Northrop Grumman, Pratt & Whitney, Collins Aerospace, and Rolls-Royce.

THE OPPORTUNITY

iBase-t has achieved exceptional growth — a Rule of 95 business built on a lean, high-performing sales team with strong GTM fundamentals. The next chapter is about scale. As we expand our sales team, grow our EMEA presence, and accelerate into new product motions like Solumina AI and MBE, we need the operational infrastructure to match our ambition. That is why we are hiring our first dedicated VP of Sales Operations.

What You Will Own

• • Salesforce — own it completely. Data integrity, pipeline hygiene, forecasting architecture, dashboards, and adoption across the sales team. If the CRO can't trust the data, nothing else works.
• • Forecasting — build and own the weekly, monthly, and quarterly forecast process. The CRO should be able to walk into any board or investor conversation with a number they can defend.
• • Territory design and quota setting — working with the CRO to design AE territories, set quotas, and ensure the coverage model is built to win.
• • Compensation plan design and administration — build comp plans that are simple, motivating, and aligned to company objectives. Own the calculation, tracking, and communication of variable compensation.
• • AI-powered sales tooling — this is the highest-priority initiative in year one. Identify, implement, and operationalize AI tools that make the sales team faster, smarter, and more prepared. Account research, meeting intelligence, pipeline analytics, competitive intelligence — build an AI-powered sales stack that gives iBase-t an unfair advantage.
• • Sales process and methodology — codify how iBase-t sells. Stage definitions, exit criteria, discovery frameworks, deal review cadences. Build the playbook.
• • Reporting and analytics — weekly pipeline reports, win/loss analysis, AE productivity metrics, and board-level revenue reporting. You turn data into decisions.
• • Onboarding infrastructure — build the operational foundation for ramping new AEs efficiently as the team scales.
• • Partner with the CMO and Marketing Operations on pipeline attribution, lead flow, and the handoff between Marketing and Sales.

Professional Qualifications

• • AI fluency — you are already building AI-powered workflows into your daily work. You have hands-on experience implementing AI sales tools and you know which ones actually move the needle. This is not a role for someone who is curious about AI — it is a role for someone who is already using it to redefine what Sales Ops can do.
• • 5+ years in Sales Operations, Revenue Operations, or a closely related function at an enterprise software company with $500K+ average selling prices
• • Deep Salesforce expertise — you have owned a Salesforce instance, not just used one. CRM architecture, custom objects, workflow automation, forecasting, and reporting are all in your wheelhouse
• • Demonstrated experience building and running a forecasting process that sales leadership and the board can rely on
• • Experience designing sales compensation plans — structure, mechanics, modeling, and administration
• • Strong analytical skills — you are comfortable in Excel, BI tools, and increasingly in AI-assisted analytics environments
• • Track record of building operational infrastructure in a high-growth environment — you know how to prioritize and sequence in a resource-constrained setting
• • Executive communication skills — you will present to the CRO, the board, and TA Associates; your output needs to be clean, clear, and defensible
• • Experience in enterprise software with long, complex sales cycles — understanding the nuances of multi-stakeholder, multi-year deal management
• • Familiarity with the Aerospace & Defense market — not required, but a meaningful advantage
• • Experience at a PE-backed company — understanding of the reporting cadence, financial discipline, and growth expectations that come with institutional backing
• • Hands-on experience implementing AI sales tools such as Gong, Clari, Chorus, or similar — and a point of view on what's next
• • Background in both Sales Ops and Marketing Ops — the ability to own the full revenue operations picture is a significant plus as we scale