VP, Revenue Integrity and Excellence
About the role
PACS Group, Inc. is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services. Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States. Its independent subsidiaries operate 398 post-acute care facilities with 50,000 employees across 21 states serving over 31,000 patients daily. PACS Services provides technology and administrative support services — accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support — to their healthcare facilities.
The Vice President, Revenue Integrity and Excellence provides enterprise leadership for the Accounts Receivable function and is accountable for the governance, controls, reporting quality, and leadership capability required to support approximately $6 billion in annual receipts. Reporting to the SVP, Accounting, this executive leads three Directors and establishes a consistent enterprise vision for revenue integrity, operational excellence, reporting, and performance across a large, multi-site healthcare organization. This role is responsible for strengthening the control environment, driving standardization and accountability across the revenue cycle, improving reporting transparency, and partnering with Finance, Accounting, Operations, Compliance, Legal, Treasury, and IT leaders to enhance revenue cycle performance, scalability, and business outcomes.
Responsibilities
- Lead enterprise revenue integrity and accounts receivable governance by establishing standards, controls, reporting frameworks, and accountability measures that support accurate financial reporting and effective management of approximately $6 billion in annual receipts.
- Develop and implement best practices, training programs, and operational standards that strengthen billing, collections, cash application, reconciliations, compliance, and revenue cycle performance across the organization.
- Partner with Finance, Accounting, Compliance, Legal, Internal Audit, Treasury, Operations, and Information Technology teams to assess risk, remediate control gaps, support audit readiness, and align revenue cycle performance with strategic business objectives.
- Oversee revenue cycle technology, data integrity, reporting, and process improvement initiatives, including PCC, Waystar, RFMS, and related platforms, while identifying automation and standardization opportunities that improve scalability, accuracy, and operational effectiveness.
- Lead, coach, and develop direct reports, building a high-performing leadership team focused on enterprise thinking, disciplined execution, continuous improvement, succession planning, and organizational capability.
- Support organizational growth, acquisitions, ownership transitions, and business transformation efforts by providing revenue cycle leadership, change management, system implementation support, and operational integration expertise.
Requirements
- Progressive executive or senior leadership experience in healthcare revenue cycle or Accounts Receivable, including responsibility for a large, complex, multi-site organization.
- Demonstrated success leading senior leaders and influencing distributed operational teams.
- Experience establishing enterprise governance, internal controls, performance management, and executive reporting processes in a high-volume environment.
- Proven ability to lead transformation, standardization, and technology-enabled process improvement initiatives while maintaining business continuity.
- Bachelor's degree in Business, Finance, Accounting, Healthcare Administration, or a related field, or equivalent relevant experience.
- Ability to perform work that may require prolonged periods of sitting, standing, walking, reaching, speaking, hearing, and working at a computer.
- Ability to travel by automobile and/or airplane as needed; travel as needed to support enterprise operations.
Preferred qualifications
- Advanced degree in Business, Finance, Accounting, Healthcare Administration, or a related discipline.
- Experience within skilled nursing, assisted living, independent living, post-acute care, or other multi-site healthcare environments.
- Experience with PointClickCare at an enterprise or management-console level and familiarity with related revenue cycle, analytics, and financial systems.
- Experience supporting acquisitions, integrations, rapid organizational growth, or large-scale revenue cycle transformation initiatives.
Skills
- Deep knowledge of billing, collections, cash application, payer contracts, reimbursement methodologies, denials management, adjustments, write-offs, reconciliations, internal controls, and revenue cycle reporting.
- Strong understanding of governance, compliance, audit readiness, and risk management principles within complex healthcare organizations.
- Expertise in establishing reporting standards, data integrity practices, performance dashboards, and operational metrics that drive accountability and decision-making.
- Exceptional executive communication, stakeholder management, analytical thinking, and decision-making skills.
- Ability to influence cross-functional leaders and drive alignment across geographically dispersed teams without direct operational authority.
Benefits
- Health coverage: medical, dental, and vision plans
- Generous paid time off and holidays
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) plan with company contributions
- Employee Assistance Plan (EAP) providing confidential support for personal and professional challenges
Work location
Downtown headquarters in Salt Lake City, Utah.