VP, Product Management - Commercial Systems
Position Summary
The VP, Product – Commercial Systems is a senior IT and business leader accountable for driving product-led value delivery across Five Below’s Stores, Digital (ecommerce and Omni) and Merchandising Planning and Allocation (MP&A) domains. This role ensures customer- and crew-facing technology delivers differentiated experiences, improves productivity, and directly supports revenue growth and store performance.
Key Departmental Responsibilities
Define and execute product vision, strategy, and roadmaps aligned to the LRP across Stores, Digital, and MP&A.
Establish clear outcome-based goals tied to revenue growth, conversion, basket size, store productivity, and customer experience.
Champion customer- and crew-centric design, ensuring intuitive, reliable, and scalable experiences across all channels.
Own value realization, ensuring products deliver measurable benefits—not just features or project milestones.
Balance near-term business wins with long-term platform scalability, resilience, and total cost of ownership.
Stores
Product leadership for POS, store systems, labor optimization, checkout evolution, and in-store experience platforms.
Digital
End-to-end ownership of eCommerce, mobile, omnichannel, fulfillment, and customer engagement platforms.
Merchandising Planning & Allocation
Product strategy for assortment planning, pricing, allocation, and planning analytics.
Product Lifecycle & Operating Model
Own discovery, prioritization, roadmap planning, delivery, launch, adoption, and ongoing optimization.
Balance transformational initiatives with continuous improvement using an “IT of Two Speeds” delivery model.
Partner closely with Engineering to ensure solutions are scalable, resilient, secure, and peak-ready.
Stakeholder & Executive Engagement
Act as the primary product partner to senior business leaders across Stores, Digital, and MP&A.
Lead Quarterly Domain Board reviews and recurring Strategy & Execution Progress (SEP) reviews.
Communicate product strategy, trade-offs, progress, risks, and outcomes to the CIO, IT Leadership Team, and First Team.
Financial & Portfolio Management
Own product investment planning, budgets, and forecasts for assigned domains.
Prioritize work based on ROI, business impact, and capacity, ensuring disciplined spend and transparency.
Track and report on product KPIs, including adoption, value delivered, product maturity, and total cost of ownership.
People & Leadership
Build, lead, and develop high-performing Product Directors and Product Managers.
Establish clear role expectations, career paths, and performance standards aligned to the Product Management competency model.
Coach leaders to operate as accountable owners of outcomes, not coordinators of projects.
Qualifications
Bachelor’s degree required; MBA or relevant graduate degree preferred.
10+ years of experience in Product Management or Product-led delivery roles.
5+ years in senior product or technology leadership roles.
Strong experience in Stores, Digital, and MP&A
Retail experience strongly preferred.
Skills
Ability to analyze and synthesize information concisely and make recommendations on strategies to resolve issues.
Strategic & creative thinker with the ability to craft complex product roadmaps.
Able to formulate and implement global strategies for products.
Demonstrated knowledge of operational issues with (portfolio management, risk management, etc.).
Able to formulate and implement global strategies for products.
User-centric mindset with the capability of translating that into the product development process.
Understand the user experience and design.
Able to distill product roadmaps into digestible and relevant presentations to key customers and partners.
Excellent communication skills (oral and written).
Strong organizational skills and the ability to manage multiple priorities.
Strong project management, leadership, and negotiation skills needed.
Strong skills in conflict resolution and problem-solving skills.
Results-oriented with strong analytical and interpersonal skills.
Creative problem solver who thrives when presented with a challenge.
Benefits
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!
Equal Opportunity Employer
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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