Product Management Specialist

Responsibilities

• Acts as a resource to solve a range of straight forward problems, able to analyze possible solutions with standard processes and cross team collaboration
• Serves as resource for conceptual knowledge and key business drivers on product features, roadmap, processes and best practices while acting as evangelist
• Manages and influences a diverse cross-functional set of internal and external customers, stakeholders and executive sponsors
• Collaborates closely with technology and operations teams to provide clear direction on product backlog, epic and user story requirements, and feature delivery
• Prioritizes backlog including features, bugs, enable work, and tech debt; working regularly with the scrum team to refine and add detail where needed
• Identifies improvements to existing Zayo processes; develops a strong understanding of processes and technology
• Identifies and proactively includes correct stakeholders and communicates effectively; manages stakeholder expectations within and/or across functions
• Able to work independently and able to solve complex problems with minimal guidance

Qualifications

• Bachelor’s degree in engineering, computer science or related technical field
• Experience required: Minimum of one (1) year of hands-on product management experience throughout the entire product life cycle including inbound and outbound functions – ideation, concept, evaluation, prioritization, development, go-to-market, launch, and growth
• Experience required: Minimum of one (1) year of prior experience as a Product Manager for a Telecommunications, SaaS and/or Services Product
• Experience required: Experienced in Agile/Lean development methodology with experience as product owner, including experience with Tools associated with Agile Development including Jira, Aha!, or similar
• Experience required: Experienced in back-office applications used throughout entire customer journey including sales automation (e.g. SFDC), web/mobile analytics (e.g. Google Analytics), product analytics (e.g. Amplitude), or CRM systems (Siebel)
• Preferred: CPM, CSM, PMP Certification, Agile Certified Product Manager / Owner Certification & MBA
• Preferred: Salesforce experience

Pay

Estimated base pay range: $70,300.00 - $108,200.00 USD/annually.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave