Product Manager, Strategic ISV Products
About the role
As Product Manager - Strategic ISV Products, you will define and execute the strategy for Docusign's integrations with key strategic partners and Independent Software Vendors (ISVs).
Your initial focus will be on delivering seamless Docusign Intelligent Agreement Management (IAM) integrations with the goal of building a scalable framework for expansion to other enterprise ecosystems.
You will own the integration lifecycle, from discovery to adopted solution, ensuring Docusign IAM is a native extension of partner platforms for mutual customers.
This is a highly cross-functional role, sitting at the intersection of product, engineering, marketing, business development, and the partner ecosystem.
Responsibilities
- Support the definition and own the execution of technical product strategy for Docusign’s ISV integration platform
- Own the end-to-end product roadmap for specific Docusign-integrated products and experiences with market-leading Enterprise Chat and Workflow ISV partners, from initial concept and partner alignment to development, launch, and post-launch iteration
- Champion a data-driven culture, utilizing metrics such as adoption rates, feature usage, data synchronization success, and the impact on customer retention and expansion to measure success and identify new opportunities
- Own drivership across multiple product and engineering teams, using your influence and deep market knowledge to ensure core Docusign platform roadmaps (e.g., APIs, Maestro, Navigator) account for the needs of our ISV partners and integration use cases
- Collaborate with Business Development, Partner Marketing, and Sales teams to build joint GTM plans, create field enablement content, and support our mutual customers with our partners
- Own timely, transparent communication to leadership on the progress of their charter, attainment of key metrics, and strategic roadmap
Qualifications
- Basic 5+ years of product management experience in enterprise SaaS, platform, or integration-focused roles
- Experience identifying customer and partner problems, defining joint product strategy, and delivering complex, cross-functional solutions that achieve high adoption
- Experience working in an Agile development environment in a global/multi-geolocated setup
- Experience engaging in design discussions with engineering on topics like API design, data modeling, embedded components, and integration architecture
Preferred
- An experienced influencer with the ability to collaborate well and drive alignment in a highly matrixed environment, especially with external partners and internal GTM teams
- A data-driven mindset with experience using analytics to inform product strategy, prioritization, and adoption
- Domain knowledge in building enterprise chat or workflow systems is highly desirable, but not required if balanced by strong platform and integration experience
- Excellent written and verbal communication skills, with the ability to articulate complex technical and business concepts to diverse audiences, including partners, customers, and executives
- The ability to multi-task and work independently or with minimal supervision
Pay
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
- California: $132,700.00 - $206,800.00 base salary
- Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary
Schedule
Job Designation: Hybrid
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)