VP, Product Management

Product Vision & Strategy

Own and Inspire Product Strategy for Government Solutions: Define and communicate a compelling, insight-driven product vision and strategy aligned with the company’s mission, vision, and business goals. Ensure team objectives clearly connect to organizational priorities and desired customer outcomes.

Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem. Shift to Outcome-Based Objectives: Move the organization from sales-driven feature lists to problem-focused, outcome-driven plans. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion.

Team Topology & Portfolio Strategy

Continuously optimize the Team Topology (organization structure) to minimize dependencies and prioritize opportunities that drive growth and innovation. Sets portfolio and product objectives tied to customer and financial impact.

Organizational Transformation & Leadership

• Institutionalize the Product Model: Design an effective Team Topology that fosters cross-collaboration across Product Management, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation.
• Coach World-Class Talent: The single most important responsibility of this role is to coach your product managers to mastery. Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach. Develops Director-level Product Managers and Leads as coaches, improving the organization’s capacity to discover, decide, and deliver.
• Be a Cultural Change Agent: Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner. Foster a culture of empowered, outcome-driven product teams, where success is measured by outcomes, not output.

Execution & Delivery

• Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate and deliver impactful solutions. Balance innovation with the practical realities of government procurement and compliance.
• Manage Business Viability: Balance innovation with the practical realities of government procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user.
• Platform Modernization: Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition.
• Discovery-First Mindset: Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact.
• Customer Focus: Serve as a trusted product leader in conversations with government customers, policymakers, and community stakeholders. Champion discovery and continuous learning to ensure products address real-world needs.
• Outcome-Driven Governance: Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights and share learnings on what is and isn't working.

Qualifications

• Experience: 10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company. Bachelor’s degree in Business, Computer Science or a related field of study. Master’s degree preferred.
• Transformation Track Record: Demonstrated success in transforming feature-team organizations into empowered product team organizations.
• Domain Expertise: Experience in complex B2B/B2G/B2C environments; GovTech, transportation, public safety, IoT/Smart City, FinTech, defense tech or other regulated markets strongly preferred. You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world.
• Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes.
• Technical Fluency: You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to reduce technical debt and enable innovation.
• Change Management: Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen.