VP Operations-CCMC

About the role

The Vice President, Operations directs, coordinates, and evaluates the activities and services of departments to assure customer satisfaction through delivery of high-quality patient care. The position provides oversight to and is administratively responsible for the following departments on the Uniontown campus: clinical operations, anesthesia service, cancer service, hospitalist service, cardiopulmonary services, neurosciences, orthopedic surgery and pain services, inpatient rehab unit, rehabilitation and wound care services, physical therapy, occupational therapy, speech therapy, provider recruitment and the liaison to the employed physician practice group.

Responsibilities

• Works with the medical staff, hospital administration, department heads, ancillary departments, and nursing staff to coordinate and manage patient care.
• Serves as staff leader to board and medical staff.
• Manages ancillary and support departments to assure quality safe patient care focused and patient satisfaction.
• Participates in educational programs to meet mandatory requirements and identified needs with regard to job and personal growth.
• Attends and participates in educational classes and on the job training as directed by the manager.
• Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers and the public.
• Approaches interpersonal relations in a positive manner.
• Complies with Patient’s Rights and Responsibilities.
• Able to illustrate role/responsibility of department according to Emergency Preparedness Plan.
• Follows established safety standards and precautions, (i.e. hazard communication, blood borne pathogens, universal precautions, infection control, electrical and fire, etc.)
• Adheres to hospital and department policies and procedures.
• Is familiar with and demonstrates knowledge of the procedure to report and/or document unsafe/hazardous conditions, incidents, and defective equipment in compliance with Incident Reporting and Safe Medical Device.
• Ensures privacy and demonstrates concern for dignity of patient.
• Serves as patient advocate, acting as a liaison between patient, family and health care team to provide continuity of patient care.
• Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers and the public.
• Complies with Patient’s Rights and Responsibilities.
• Care of Patients: Assures departments function in a coordinated manner balancing care of patient, customers and financial constraints.
• Manages patient and nursing care in all departments including outpatient and physician office practices assuring standards are consistently implemented.
• Education: Assures all patient education is planned and implemented.
• Continuum of Care: Assures appropriate length of stay, discharge and coordination from the ancillary staff.
• Infection Control: Assure that established Infection Control practices are maintained and followed. Collaborates with Infection Control Practitioner and appropriate medical staff in the development and enforcement of infection control guidelines for departments.
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing nursing duties throughout the work shift. Must be able to lift, move, and position patients of all weights, with varying amounts of assistance in a fair manner on a regular and recurring basis. Must be able to read and write legibly in English. Hearing within normal range is required (i.e.: to assess breath sounds, bowel sounds, apical pulse, monitors, etc.). Visual acuity must be within normal range. Must be able to perform heavy work: Exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

  Qualifications

  • Master’s Degree in Hospital Administration, Business Administration or related field required.
  • Minimum of five to seven years management experience with increasing responsibility required.
  • Serves as staff leader to board and medical staff.

  Skills

  • Knowledge of all job functions for all areas of accountability.
  • Establish priorities within context of the WVU Medicine system.
  • Maintains an excellent rapport with Associates, gains cooperation of staff while working toward institutional and departmental goals.
  • Maintains a professional working relationship with all departmental Associates; always responds to Associate concerns in a professional and timely manner; maintains appropriate interdepartmental communication.
  • Maintains structured and frequent spontaneous reward, recognition program.
  • Regularly foresees potential problem situations; intervenes to offset adverse impact; demonstrates a proactive attitude.
  • Demonstrates effectiveness in identifying future needs and problem areas; develops workable solutions; follows through on solutions.
  • Creates change in a positive manner by working through issues with departmental team.
  • Delegates proper task to appropriate person with accountability.
  • Demonstrates an ability to create an atmosphere and conditions which are conducive to and foster motivation of Associates to work at optimal efficiency; encourages staff to regularly establish goals and objectives.
  • Active listening to Associates and customers.
  • Implements structured communication plan so that each Associate knows big picture, successes, as well as departmental issues.
  • Promotes positive behaviors by example.
  • Turns around negativism by examining alternatives, proposing solutions and being consistently honest.
  • Maintains effective communication/rapport with medical staff.
  • Maintains working knowledge of appropriate computer programs.
  • Constructs and completes projects on time and within budget with work plans and issue tracking.

  Benefits

  N/A

  Pay

  N/A

  Schedule

  N/A