VP, Operations

Summary

The Vice President of Operations is accountable to the TGM for, not only the day-to-day operations, but also the financial well-being of his/her territory. The VP of Operations is responsible for assisting in the development of a Strategic Business Plan that aligns with the Executive Team’s expectations and ensures a 1st or 2nd place position in market share. They are also responsible for driving the execution of the plan.

Responsibilities

• Responsible for both project and regional-level profit and loss
• Maintain positive cash flow at both project and regional levels
• Administer all functions related to retention, including ensuring jobs are negotiated at less than 10% of contract value and reducing retention by 50% when jobs are 50% completed, and receiving retention within 60 days after completion of Baker work
• Oversee the change order process, ensuring that change orders are priced and submitted within 60 days of receipt, and approved within 60 days of submission
• Manage billings, ensuring no underbillings and positive cash flow, and providing assistance for timely collections
• Support the management of SG&A (Selling, General, and Administrative) costs at the regional level
• Guide and direct Operations Management in the development, productivity, promotion, and financial aspects of the organization’s projects and services
• Maintain a sound plan of operational and associated support department organization, establishing policies and standard operating procedures to ensure adequate management development and capable management succession
• Perform post-job customer satisfaction surveys and implement action plans for improvement
• Regularly meet with subs and suppliers at an executive level to assess performance and solicit feedback on the strength of the business relationship
• Ensure project schedules and logistics plans are developed and vetted for all bids, and historical data is used to develop aggressive but realistic production units for bids
• Ensure a smooth transition and handoff of projects from the pre-construction to operations teams
• Create the structure and processes necessary to manage the organization’s current activities and its projected growth
• Ensure all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations
• Forecast hiring and staffing needs for operational positions based on the business plan/backlog and ensure those needs are filled
• Be accountable for compliance (Company and subcontractors) with prevailing wage requirements, Project Labor Agreements, workforce utilization, MBE/SBE participation, etc.
• Provide guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance
• Assist direct reports and staff in developing short and long-term goals
• Ensure direct reports and staff receive appropriate training that aligns with career development plans
• Collaborate with HR to ensure compliance with employment laws, labor laws, and related Company policies; may be responsible for conducting training or coordinating workshops related to such compliance
• Hold timely performance appraisals and progress reviews

Requirements

• Bachelor’s degree from four-year college or university and twenty years’ related experience with ten years’ being in a senior level construction management role or equivalent combination of education and experience
• Proficiency in Microsoft software programs such as Word, Excel, and PowerPoint
• Basic understanding of construction software such as Primavera, Timberline, Vista, and the like

Competencies

• Ability to read, analyze, and interpret general business documents, technical procedures, and government regulations
• Ability to write reports, business correspondence, and procedures
• Ability to identify, understand, and mitigate risk to Company in contract language, especially in regard to indemnity clauses, safety, warranty, schedule delays, ancillary expenses of litigation, and arbitration
• Ability to communicate with all levels of co-workers including executive management
• Ability to communicate well with client executives
• Ability to develop and present presentation materials for meetings and/or company events
• Ability to work with mathematical concepts such as cost benefit analysis
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Strong financial, insurance, and bonding knowledge of the company
• Ability to effectively present and sell market information and respond to questions from groups of managers, clients, customers, and the general public
• Discerning, i.e., able to distinguish between different situations, gather information, draw conclusions, and decide on an appropriate course of action
• Able to clearly and quickly work through complex business and people issues at Department, Project, and Burg Levels
• Ability to understand and apply working knowledge of contracts, specifications, drawings, and scope of work