VP of Product Management

Under the supervision of the EVP of Operations, this role manages the company’s strategic product direction, product roadmap, and serves as the principal point of contact for all facets of Aptys product and services offerings.

Responsibilities

• Recruit and lead a team of high-performing product management personnel, developing their craft and career paths to continuously improve Aptys’ product management team’s impact and productivity, building a culture of excellence.
• Develop relationships with customers and ensure Aptys has direct customer input when building products.
• Work effectively with technical and non-technical team members and customers.
• Facilitate meetings, demonstrate brainstorming and consensus-building skills, and interact with executive-level project sponsors.
• Take a lead subject matter role in sales initiatives as needed.
• Collaborate with Sales, Marketing, Engineering, and Support to create, plan, and maintain the Aptys product roadmap.
• Clearly communicate goals, roles, responsibilities, and desired outcomes throughout the company.
• Build and maintain a rolling twelve-month release plan, managing feature delivery from discovery to validation in production to product end of life.
• Recommend appropriate tradeoffs to the senior leadership team to optimize time-to-market and ensure effective communication of those tradeoffs to all stakeholders.
• Rapidly respond to changing business priorities and work with leadership to re-prioritize delivery plans as required.
• Assist the Chief Technology Officer with strategic planning and budgeting activities.
• Maintain a strong understanding of strategies, market dynamics, and competitive landscape; analyze industry, competitors, client needs, and existing products to develop business requirements.
• Articulate product ideas into well-crafted business requirements, functional specifications, and prototypes.
• Participate in the marketing process to conceptualize and create marketing materials for target markets.
• Respond to product-related questions from Development, Customer Support, Sales, and Marketing.
• Reinforce continuous innovation and a safe-to-fail environment while mitigating business-threatening risks.
• Develop and evaluate new product ideas and opportunities, as well as improve existing products and features.
• Build a strong customer engagement model.
• Guide creative briefs and influence design to ensure an intuitive and delightful UI/UX.
• Develop metrics to assess the success of the product development team, initiatives, products, and features, and determine necessary enhancements.

Requirements

• 10-15 years of product management leadership experience in the financial services industry.
• Demonstrated leadership skills, including setting deadlines, assigning responsibilities, monitoring progress, providing feedback, and developing professional skills.
• Detail-oriented with strong business and technical acumen and the ability to quickly assimilate and apply new concepts, business models, and technologies.
• Proven ability to conceptualize solutions and deliver features from inception to end of life.
• Excellent quantitative, written, and verbal communication skills, including executive-level presentations.
• Ability to adapt to rapidly changing priorities and resolve issues and make decisions.
• Experience with prototyping, writing functional and business requirements, and a deep understanding of the Agile development process.
• Values collaboration and seeks opportunities to build relationships to achieve common goals.
• Demonstrated passion for building high-quality user experiences and a commitment to product excellence.
• Ability to travel up to 30%.

Qualifications

• Undergraduate degree in a technical field such as Computer Science or Information Systems, or in a business field such as Accounting or Finance, or comparable work experience.
• Knowledge of payments, including real-time payments, cards, digital, and traditional payments.
• Knowledge of payments processing.
• Working knowledge of product management methodologies.
• Experience scaling a Product Management organization.
• Experience hiring, managing, and mentoring high-performance teams.