VP of Product Management

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users. Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users. Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running.

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Responsibilities

• Define the product strategy for Intelligence, Reporting, and AI teams and contribute to SpotOn’s overall product strategy.
• Drive a data-driven approach to product development, deeply engaged with metrics and efforts that achieve company and customer goals.
• Manage a team of Product Managers as they investigate market opportunities, build product roadmaps, and make strategic adjustments based on client needs, data, and business priorities.
• Take a forward-thinking approach to product vision and design, especially in the rapidly evolving AI landscape.
• Work cross-functionally with Engineering, Design, Product Management, Sales, and Support to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify opportunities.

Qualifications

• 7+ years of relevant product management experience or equivalent, with at least 5 years managing and coaching a team of Product Managers.
• Fluency with AI tools like Claude, Vercel, or similar.
• Demonstrated instances of “getting out of the building” to deeply understand customer needs and how they interact with products.
• Note: It is not uncommon for Product Leaders at SpotOn to work shifts at our customers’ restaurants/bars.
• Experience operating in metrics-driven environments that leverage data to make informed decisions.
• Strong understanding of the product development lifecycle and experience designing and delivering quality products.
• Ability to manage multiple projects in an iterative process.
• Strong communication and presentation skills, with experience presenting to diverse audiences ranging from SMBs to investors and executives.
• Experience making decisions with imperfect information and comfort managing teams through ambiguity and complexity.
• Past restaurant experience, especially working in a restaurant, is a serious plus, but not a hard requirement.

Pay

Base pay: range starts at $275,000 – $320,000 for this role. Offers will be reflective of the candidate’s location and experience.

Benefits

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with professional development