VP of Operations

About the role

The VP of Operations will build and lead the systems that make Corgi run. This is a hands-on leadership role for someone who enjoys creating order from complexity, scaling processes, and driving execution across a fast-moving business.

Responsibilities

• Own and improve company-wide operational systems and processes.
• Build scalable workflows and operating infrastructure across teams and entities.
• Drive cross-functional execution and ensure priorities move quickly and effectively.
• Identify operational bottlenecks and implement practical solutions.
• Develop and monitor KPIs, reporting, and operational performance metrics.
• Manage and improve vendor, partner, and operational relationships.
• Support organizational planning, resourcing, and execution against company goals.
• Partner closely with Finance, Insurance Operations, Legal, and leadership on strategic initiatives.
• Build and lead high-performing operational teams over time.
• Establish strong internal controls, documentation, and operating discipline as the company scales.
• Own special projects and company-building initiatives that don't fit neatly into a single department.

Requirements

• 5–10+ years of experience in operations, business management, consulting, or related leadership roles.
• Experience building systems and processes in high-growth or complex environments.
• Strong operator mindset, enjoying making organizations run better.
• Excellent judgment and ability to navigate ambiguity.
• Highly organized with strong attention to detail and follow-through.
• Comfortable working across functions and influencing without bureaucracy.
• Analytical and data-driven, with strong problem-solving skills.
• Low ego and highly execution-oriented.
• Comfortable owning both strategic decisions and day-to-day execution.

Qualifications

• Experience in insurance, financial services, fintech, or regulated industries is a plus.
• Experience managing multi-entity or operationally complex businesses is a plus.
• Experience leading teams and building operational functions from the ground up is a plus.

Pay

Compensation Range: $180K - $250K