VP of Operations

A little bit about us

Compost Crew is a high-growth organics recycling business based near Washington, D.C., dedicated to eliminating food waste and revitalizing soil health through convenient and affordable composting services. Today, we serve thousands of homes, businesses, communities, and government organizations across Washington D.C., Maryland, and Virginia, diverting tens of millions of pounds of food waste from landfills each year. Compost Crew is entering an exciting new phase of growth as we continue building a more sustainable future and scaling our impact across the region.

We're looking for you

We're looking for a hands-on, results-driven, and entrepreneurial operations leader to build and scale the operational foundation that supports Compost Crew's next phase of growth. This is not a maintenance role. We're looking for someone who enjoys building systems, solving operational complexity, and creating repeatable playbooks that can support future growth and scalability.

Operations Leadership, Execution & Strategy

• Lead daily operations across collections, hauling, facilities, inventory, and fleet management
• Ensure operations consistently meet customer demand while driving efficiency, service quality, and scalability
• Partner with the CEO and CRO to develop operational strategy that supports long-term growth and future expansion
• Build scalable systems, processes, and operational playbooks that can support growth and future acquisitions
• Lead long-term operational planning, including fleet strategy, technology infrastructure, and capacity planning
• Evaluate and implement technology solutions that improve routing, fleet performance, operational visibility, and efficiency
• Conduct root-cause analysis on operational challenges and implement sustainable solutions that improve performance over time

Team Leadership & Development

• Manage 5–10 direct reports with responsibility for a growing team across multiple locations
• Provide leadership, coaching, and accountability to route supervisors, operational leaders, and support staff
• Establish clear expectations and build a culture centered around ownership, accountability, and collaboration
• Support team development while maintaining strong communication across functions

Fleet, Facilities & Safety Management

• Supervise fleet operations to maintain a high-performing and safe truck fleet
• Develop and implement best-in-class safety practices and training programs
• Maintain safe, secure, organized, and efficient facilities and operational spaces
• Ensure compliance with all local, state, and federal regulations and safety standards

Financial Management & Strategic Planning

• Develop and manage operating budgets, financial plans, and key performance indicators
• Ensure financial goals and divisional profitability targets are achieved
• Support the CEO with strategic planning initiatives and long-term operational growth efforts
• Identify opportunities to improve efficiency and maximize operational performance
• Own operational gross margin performance by identifying opportunities across labor efficiency, fuel utilization, fleet performance, and route optimization

Cross-Functional Collaboration & Customer Experience

• Partner closely with sales and marketing teams around pricing, service levels, and territory planning
• Support customer service teams and resolve priority customer issues when necessary
• Build alignment across departments to ensure operational decisions support company goals
• Coordinate effectively across functions to support growth and maintain a strong customer experience

Why Compost Crew?

• Medical coverage with multiple plan options and significant employer contributions for employees and dependents
• Dental and vision coverage
• Employer-paid life insurance and long-term disability coverage
• Employee Assistance Program (EAP)
• 401(k) with pre-tax and Roth options
• Generous PTO and paid holiday schedule
• Compost Crew service discounts
• Free CSA produce during seasonal months
• Team gatherings, barbecues, quarterly meetings, and holiday events
• The opportunity to play a critical leadership role during an exciting period of company growth and expansion