VP of Operations

About the role

The VP of Operations oversees and supports specific Clearwater Living communities, working closely with Executive Directors to ensure high quality service delivery, excellent customer service, and solid financial performance.

Responsibilities

• Actively support and articulate the Clearwater Living Pursuit, Purpose, Principles and Core Values throughout all your contacts with team members, residents, families, vendors or any person or group affiliated with Clearwater Living
• Build relationships with all licensing personal that oversee our communities
• Respond to any licensing visit and ensure that we are responding properly and have a corrective action plan for any deficiencies identified
• Develop an overall marketing strategy for your communities
• Promote team work through on-going mentoring, coaching, and recognition programs
• Recruit, hire, evaluate, motivate, monitor performance, and supervise Executive Directors in the best interest of residents and in accordance with company policy

Requirements

• 8-10 years of experience in senior living, healthcare, or related industry
• Minimum 5 years of experience functioning in a leadership role at a senior living operator including an Executive Director
• At least 3 years of multi-site leadership experience
• Bachelor's degree in business, healthcare, or related field
• Current government required certification or license to manage a community (or working towards the required certification or license to manage a community)
• Background clearances as required by government regulations