VP, New Logo Sales - Healthcare

About the role

The Vice President, Partnership Solutions — Healthcare will be responsible for identifying, developing, and closing new logo relationships with mid-market and enterprise Healthcare organizations. This individual will build the market, not just work a pipeline — combining proactive business development, strategic positioning, and executive relationship building to drive new client acquisition in a defined vertical.

Responsibilities

• Hunt and close new logo business within the Healthcare vertical, with a consistent track record of landing 3+ new logos per year
• Develop and execute a market development strategy targeting Healthcare payers, providers, PBMs, and health services organizations
• Build deep, value-based relationships with C-suite and VP-level decision-makers across operations, clinical, member services, and procurement
• Serve as a recognized thought leader in Healthcare outsourcing — leveraging domain expertise to shape client conversations around industry trends, regulatory dynamics, and operational challenges
• Lead strategic sessions with prospective clients that go beyond capability presentations — providing consultative insight on how outsourcing solutions address real business problems in their environment
• Manage the full sales cycle from identification and qualification through needs assessment, solution design, presentation, and contract negotiation
• Collaborate with internal operations, solution design, and clinical SMEs to develop differentiated, vertical-specific proposals
• Maintain a disciplined pipeline with weekly forecasts against revenue targets, consistently meeting or exceeding annual new business goals
• Represent ResultsCX at industry events, conferences, and forums to build brand visibility and market credibility within Healthcare

Requirements

• 10+ years of enterprise new business sales experience, with a minimum of 5 years selling outsourced services specifically within the Healthcare vertical (payer, provider, or health services)
• Demonstrated track record of consistently closing 3+ new logo deals per year in high-value, complex sales environments
• Deep domain expertise in Healthcare operations — including member/patient services, claims, clinical workflows, pharmacy, provider operations, and/or quality management
• Working knowledge of the regulatory and compliance landscape in Healthcare (CMS, HIPAA, STARS/HEDIS, state and federal mandates)
• Established executive network within the Healthcare payer and/or provider ecosystem
• Experience selling into regulated industries is essential; Insurance experience is a strong plus
• Ability to position yourself as a market SME and thought leader, not just a relationship manager — clients should view you as someone who understands their business at a strategic level
• Entrepreneurial mindset with the ability to build a market from the ground up, not just inherit a book
• Strong executive presence with the ability to engage, influence, and close at the C-suite level
• Bachelor’s degree in Business, Healthcare Administration, or related field
• Willingness to travel a minimum of 50%

Qualifications

• Willingness to travel a minimum of 50%

Skills

• Strategic thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with key stakeholders
• Knowledge of Healthcare industry regulations and compliance
• Strong analytical and data-driven approach

Benefits

• Competitive compensation package
• Flexible work schedule
• Professional development opportunities
• Health and wellness programs
• Employee referral bonus program

Pay

Compensation is commensurate with experience.

Schedule

Full-time, remote position.

About ResultsCX

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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