VP/Market Manager
Spencer Savings Bank · Elmwood Park, NJ · 2 mo ago
On-siteBusiness DevelopmentFull-time
About the role
The Market Manager is responsible for the successful business development of their market which includes business planning and budgeting and attaining commercial deposit, loan and revenue goals. They are also responsible for developing a business referral network (Centers of influence (COl's)) which will drive the majority of their BD growth, prospecting of potential clients, active participation in business networking events and holding leadership roles within community and business organizations to build our business brand recognition and to extend name recognition and the reputation of the Bank.
Responsibilities
- Acquire profitable new commercial banking deposit and lending relationships for their market area
- Create and develop with their Financial Center Managers an annual business plan for each branch that rolls up to the market with strategies, tactics and expectations
- Develop and cultivate a minimum of 2-3 Centers of Influence that actively refer profitable commercial deposit and lending relationships with one being a CPA
- Actively involved in business organizations within their market area and hold leadership positions within those business organizations
- Consistently monthly coach and develop their Financial Center Managers
- Oversee and hold their Financial Center Managers accountable to managing the sales management, performance management, talent management, operations/compliance management, service management and coaching/employee development processes within their respective branches
- Work with Financial Center Managers to create a budget that they hold each FCM accountable to achieving
- Holds FCM accountable to achieving branch sales, service, operational and compliance expectations
- Perform other duties as assigned
Supervisory Responsibilities
- Directly supervises Financial Center Managers
- Indirectly supervises branch personnel through subordinate supervisors
Skills
- Strong interpersonal skills, including listening, written and verbal communication
- Solid math and analytical skills
- Highly accountable and can hold others accountable
- Strong relationship building skills
- Proven ability to build relationships through consultative conversations and to identify customer needs and translate those needs into closed sales
- Strong customer service/advocacy skills
- Solid organizational and time management skills
- Strong PC skills; and the ability to quickly learn other computer programs, including Microsoft office
- Ability to fairly evaluate others on their performance and take corrective action when necessary
- Ability to effectively coach, develop and manage staff to performance expectations
Education and Experience
- Bachelor’s Degree
- 7 years in a retail bank sales/service management
- 3-5 years management/supervisory experience
- Multi-branch bank management experience preferred