VP, Information Technology & Security

About the role

Boingo is seeking a senior technology leader to unify corporate IT operations and Information Security under one executive function within Engineering. This role is crucial for a company that operates secure, high-performance networks in various venues and requires a robust technology foundation to support its mission.

Responsibilities

• Own the corporate technology stack, including Microsoft 365, Entra ID, Google Workspace, endpoint management, SaaS provisioning, and corporate network and access services.
• Drive automation of identity, access, device lifecycle, and workforce onboarding/offboarding in partnership with HR, Legal, and Engineering.
• Manage vendor relationships, licensing, and contracts for corporate IT and security tooling.
• Provide executive leadership over Information Security, including GRC and Cybersecurity functions.
• Maintain alignment with NIST, SOC 2, and applicable regulatory and contractual obligations.
• Partner with Legal, HR, Finance, and Engineering on policy development, vendor security, incident response, and risk acceptance.
• Ensure security architecture, IAM/PAM, vulnerability management, logging, monitoring, and endpoint security programs operate effectively across the enterprise.
• Partner with Product, Engineering, and Network Operations to support the development and delivery of Boingo's venue security offering.
• Support go-to-market, customer, and operational readiness for venue security products and services.
• Serve as a senior security voice in cross-functional discussions involving network architecture, product roadmap, deployment, and customer support.
• Build, mentor, and retain a high-performing leadership team across IT and Security.
• Define annual IT & Security strategy, roadmap, and budget in alignment with Engineering and company objectives.
• Unify IT operations and security into a single control plane for identity, devices, and access.
• Serve as escalation point for major incidents, audit findings, control gaps, and operational outages.
• Represent IT & Security in executive forums, audit activities, customer security reviews, and cross-functional governance.

Requirements

• 15+ years of experience in information technology, information security, or infrastructure leadership, with 8+ years in people management and 5+ years at director level or above.
• Proven success leading both IT operations and security, and GRC functions, or equivalently large infrastructure and compliance organizations.
• Deep working knowledge of NIST cybersecurity frameworks, GRC program operation, and SOC 2 audit readiness.
• Hands-on executive experience operating a multi-platform enterprise, including: Microsoft 365, Entra ID, Intune, and Conditional Access; Google Workspace and Google Admin; mixed Mac and Windows endpoint environments (Jamf, Intune, or equivalent MDM); corporate networking, VPN, Zero Trust access, and SaaS identity integration.
• Experience applying security controls and governance in complex network or multi-site operational environments; experience in telecommunications, venue, or service-provider environments strongly preferred.
• Experience partnering with product, engineering, and network teams to deliver secure services or security-enabled offerings to customers.
• Experience with SIEM, EDR, IAM/PAM, vulnerability management, and GRC platforms (e.g., ZenGRC or equivalent).
• Demonstrated ability to partner with Engineering on secure architecture, cloud platform security, and remediation of audit or scan findings.
• Strong executive communication skills; comfortable presenting to senior leadership, auditors, customers, and business stakeholders.
• Proven ability to operate effectively within a matrixed organizational structure.
• Bachelor's degree in Information Systems, Computer Science, Cybersecurity, or equivalent experience.
• PREFERRED: Master's degree.
• CISSP, CISM, CISA, CRISC, or equivalent certifications.
• Familiarity with ISO 27001, PCI DSS, CCPA, GDPR, or customer-driven security frameworks.
• Experience supporting security in DAS, Wi-Fi, private network, or carrier, venue network environments.
• Experience leading Google Workspace migration or role-based collaboration platform segmentation.
• Experience supporting security in federal, DoD, transit, aviation, or other highly regulated venue customers.

Benefits

Meet Boingo – named among the Best Places to Work! Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love. Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the "secret sauce" to Boingo's success is our incredible team and culture. We take pride in having fun and building awesome products. We offer a generous benefits package including health, dental, vision, 401(k) match, annual bonus plan, unlimited vacation, paid parental leave, tuition reimbursement, and more!