VP Human Resources - Dollywood Parks & Resorts

About the role

The Vice President of Human Resources provides strategic leadership and operational oversight for the property human resources function, including Talent Acquisition, Human Resources Information Systems (HRIS), Benefits, and Employee Relations.

Responsibilities

• Develop and execute comprehensive talent acquisition, hiring, and onboarding strategies to meet workforce needs across the region.
• Lead the planning, development, implementation, and continuous improvement of HR policies, programs, processes, training initiatives, and host engagement efforts.
• Partner with operational leaders to understand workforce needs and develop proactive staffing and talent strategies.
• Analyze workforce data, HR metrics, and organizational trends to support business decisions and continuous improvement initiatives.
• Ensure compliance with all applicable federal, state, and local employment laws, regulations, and HR best practices.
• Monitor changes in employment legislation and HR trends, recommending and implementing policy and process updates as appropriate.
• Develop, manage, and monitor departmental budgets while maintaining fiscal responsibility.
• Lead, coach, mentor, and develop HR team members through ongoing performance management, professional development, and succession planning.
• Foster positive host relations by providing guidance on performance issues, investigations, conflict resolution, and disciplinary matters.
• Build collaborative partnerships with leaders across departments to support organizational objectives and workforce planning.
• Serve as a senior HR leader and organizational representative during operational leadership rotations and other assigned responsibilities.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Minimum of 10 years of progressive Human Resources leadership experience supporting organizations with 1,000 or more employees.
• Demonstrated experience leading multiple HR functional areas.
• Experience developing and managing departmental budgets.
• Proficiency with MS365 applications and Human Resources Information Systems (HRIS).
• Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
• Experience in hospitality, entertainment, theme parks, attractions, or organizations with large seasonal workforces.
• Experience with workforce planning, employment branding, and large-scale recruiting initiatives.

Qualifications

• Strategic leadership with the ability to align HR initiatives to business objectives.
• Strong knowledge of employment law, HR compliance, and regulatory requirements.
• Excellent leadership, coaching, mentoring, and team development skills.
• Strong analytical, critical thinking, and decision-making abilities.
• Able to interpret workforce metrics and leverage data to drive organizational improvements.
• Excellent interpersonal and relationship-building skills with the ability to influence leaders at all levels.
• Able to maintain confidentiality and exercise sound judgment with sensitive information.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Able to collaborate effectively across teams and organizational levels.
• Customer service mindset with a commitment to supporting hosts and operational leaders.
• Demonstrates integrity, accountability, professionalism, empathy, and respect while fostering a positive, inclusive, and collaborative culture.