VP, Field & Partner Enablement

Job Summary

The Vice President, Field & Partner Enablement defines and leads the global enablement strategy for Genesys. Reporting to the SVP, Revenue Operations, this role operates at the intersection of Sales, Product, Marketing, HR, Customer Success, and Revenue Operations to equip the sales organization with the capabilities, knowledge, and tools required to succeed in a rapidly evolving customer experience market. This leader shapes how sellers understand, position, and deliver value across target markets, ensuring alignment with company strategy, operational excellence, and customer needs. The role is responsible for building a high-performing, scalable enablement function that drives productivity, improves pipeline quality, and supports predictable revenue growth.

Required Qualifications

• 10 or more years of experience in Sales, Sales Enablement, Partner Enablement, or Go-To-Market leadership within SaaS or technology organizations
• Proven experience operating at enterprise scale with global responsibility
• Demonstrated success leading transformational initiatives, such as new product launches, business model evolution, or major go-to-market changes
• Experience influencing executive stakeholders, including C-level leaders
• Strong track record of building and scaling strategic programs with measurable business impact
• Able to operate effectively in ambiguous and evolving environments

Preferred Qualifications

• Deep understanding of modern SaaS and AI-driven go-to-market strategies
• Exceptional communication and storytelling skills, particularly for complex technologies
• Strong organizational design and leadership capabilities
• Experience driving cross-functional alignment in global organizations

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.