VP Engineering - Infrastructure & SRE

Accountabilities

• Owning the technical vision and execution strategy for infrastructure, platform engineering, and site reliability operations.
• Ensuring the reliability, scalability, security, and efficiency of mission-critical systems while building a culture of engineering excellence and continuous improvement.
• Defining and executing the infrastructure vision, strategy, and multi-year roadmap to support platform growth, operational resilience, and compliance requirements.
• Leading, mentoring, and scaling infrastructure, platform, and SRE teams by developing talent, improving processes, and fostering a culture of ownership and operational excellence.
• Owning platform reliability by establishing service level objectives (SLOs), error budgets, incident management practices, and measurable reliability improvements.
• Participating in and overseeing the on-call rotation, acting as a senior incident leader during critical events by driving investigation, communication, mitigation, and long-term resolution.
• Directing cloud infrastructure strategy, including AWS architecture, account structures, networking, identity management, multi-region capabilities, and cost optimization initiatives.
• Own Kubernetes platform strategy, including architecture, upgrades, workload management, scaling, developer experience, and operational best practices.
• Managing database infrastructure strategy, including availability, performance, migrations, backup processes, recovery planning, and scalability.
• Designing and continuously improving disaster recovery and business continuity programs, including testing, failover exercises, and recovery objectives.
• Driving AI-enabled improvements across infrastructure operations by implementing tools for incident response, automation, observability, and reduction of operational workload.
• Partnering with security and compliance teams to strengthen infrastructure controls, audit readiness, vulnerability management, and regulatory requirements.
• Establishing infrastructure-as-code and automation as standard practices across engineering workflows.
• Owning technology strategy, vendor relationships, infrastructure investments, and build-versus-buy decisions.
• Communicating infrastructure risks, investments, and operational performance clearly to executives, auditors, and business stakeholders.

Requirements

• Seasoned infrastructure and engineering leader with extensive experience operating large-scale, highly available platforms.
• Proven leadership capabilities, strong business judgment, and the ability to drive transformation across engineering organizations.
• 15+ years of experience across infrastructure, platform engineering, site reliability, software development, or related engineering disciplines.
• Extensive hands-on expertise designing and operating production AWS environments, including compute, networking, IAM, multi-account architectures, and cloud cost management.
• Deep production experience with Kubernetes, including cluster operations, workload architecture, scaling strategies, and platform reliability.
• Strong expertise with relational databases at scale, particularly Aurora RDS, MySQL, and/or PostgreSQL, including high availability, replication, performance tuning, and recovery strategies.
• Proven experience owning disaster recovery and business continuity programs with measurable recovery objectives and tested failover processes.
• Demonstrated ability to operate and improve 24/7 high-availability platforms where reliability directly impacts customers and revenue.
• Strong incident management experience, including leading production recovery efforts through data-driven troubleshooting and decisive action under pressure.
• Able to remain technically engaged through architecture reviews, system design discussions, debugging, and engineering decisions.
• Experience managing significant cloud infrastructure budgets while improving efficiency without compromising reliability.
• Strong knowledge of infrastructure-as-code practices, including Terraform or equivalent technologies.
• Experience with modern CI/CD practices, automation, and progressive deployment strategies.
• Proven ability to recruit, develop, and retain exceptional infrastructure and SRE talent.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Experience with PCI-DSS, SOC 2, fintech, payments, banking, or other regulated environments is highly preferred.
• Experience implementing AI-powered operations tools, LLM-based workflows, intelligent monitoring, or automation solutions is a strong advantage.
• Familiarity with observability platforms such as Prometheus, Grafana, Loki, Tempo, or similar solutions.
• Experience with multi-region architectures, chaos engineering, service mesh, secrets management, and zero-trust networking is preferred.