Jobs · Information Technology

VP, Infrastructure Engineering

Docker, Inc · Seattle, WA · 3 wk ago
RemoteRemoteInformation TechnologyContract

The VP of Infrastructure will lead the Bridge engineering organization and drive the strategic evolution of Docker's core platform.

Responsibilities

  • Define and own the long-term technical strategy for Bridge including Billing, IAM, Data, Operations, and Platform Infrastructure.

  • Partner with the Product team to ensure alignment with Docker's product roadmap and company growth objectives.

  • Operate as a strategic partner to executive leadership, proactively identifying platform capabilities and constraints that shape product and business decisions.

  • Anticipate infrastructure needs 12–18 months ahead of product demand, initiating foundational work before the business surfaces the requirement.

  • Drive cross-functional initiatives to unlock new business models, pricing strategies, compliance requirements, and enterprise go-to-market motions.

  • Establish Bridge platform as a durable competitive advantage through reliability, developer self-service, and enterprise flexibility.

  • Architect and oversee development of scalable, highly available infrastructure spanning billing and subscription management, identity and access management, data pipelines, and core platform services.

  • Lead technical decisions around build vs. buy, vendor selection, and platform integration strategies across all five domains.

  • Ensure platform supports complex enterprise requirements including multi-seat licensing, usage-based billing, SSO/SAML/OIDC, granular policy hierarchies, and sophisticated financial reporting.

  • Champion engineering excellence: API-first design, zero-trust security posture, microservices architecture, and cloud-native operational practices.

  • Own end-to-end reliability, driving 99.9%+ uptime across billing-critical and identity-critical systems.

  • Lead and grow a high-performing organization of 30+ engineers and managers across Billing, IAM, Data, Operations, and Platform Infrastructure.

  • Foster a culture of technical excellence, psychological safety, and deep customer empathy across all Bridge teams.

  • Mentor engineering managers and senior ICs, developing the next generation of technical leadership within the organization.

  • Partner with Talent Acquisition to recruit top-tier engineering talent across a competitive market.

  • Establish robust operational practices ensuring platform reliability, security, and compliance across all Bridge systems.

  • Implement comprehensive monitoring, alerting, and incident response procedures, with clear SLAs and escalation paths.

  • Drive compliance initiatives including SOX, PCI DSS, GDPR, and evolving international tax and data residency requirements.

  • Define and track success metrics across all five domains, creating transparency with stakeholders and leadership.

  • Collaborate with Product Management to translate business requirements into durable platform capabilities rather than one-off solutions.

  • Work with Finance to ensure accurate revenue recognition, billing operations, and forecasting capabilities at scale.

  • Partner with Sales and Customer Success to enable complex enterprise deal structures, custom contracts, and customer-specific billing requirements.

  • Support Marketing and Growth teams with experimentation infrastructure for pricing, packaging, and conversion optimization.

Qualifications

  • 12+ years of engineering experience, with at least 7 years in an executive-level engineering leadership role (VP or equivalent).

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

  • Demonstrated track record of leading platform or infrastructure organizations of 20+ engineers across multiple functional domains.

  • Proven ability to anticipate business needs and deliver infrastructure capabilities proactively, ahead of demand.

  • Strong business acumen with the ability to translate technical platform capabilities into measurable business outcomes.

  • Excellent communication skills with experience influencing across product, finance, legal, and executive audiences.

  • Deep background in distributed systems, cloud-native architecture, and platform engineering at scale (AWS, GCP, or Azure).

  • Hands-on expertise or strong working knowledge in at least two of the five Bridge domains: billing/payments, identity & access management, data engineering, developer infrastructure, or platform operations.

  • Experience with billing and subscription management systems (Stripe, OpenMeter, Chargebee, or similar) and the operational complexity of running them in production.

  • Familiarity with enterprise IAM concepts including SSO, SAML, OIDC, RBAC, and policy enforcement at scale.

  • Proficiency in modern programming languages (Go, Python, Java, or similar) and cloud data technologies.

  • Deep understanding of subscription billing, usage-based pricing, and enterprise contract management.

  • Working knowledge of revenue recognition principles, financial controls, and compliance frameworks (SOX, PCI DSS).

  • Familiarity with international billing requirements, tax compliance, and data residency obligations.

  • Familiarity with B2B SaaS business models, developer-focused products, and enterprise procurement dynamics.

  • Background running platform engineering teams that serve both internal and external consumers.

  • Experience with container technologies, Kubernetes, or cloud-native development ecosystems.

  • Track record of successful large-scale system migrations or platform modernization programs.

  • Experience scaling an engineering organization through rapid company growth or significant product expansion.

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