VP, Client Partner

About the role

The VP, Client Partner is a senior relationship leader responsible for managing and growing a portfolio of strategic clients within the Financial Services sector. This is a remote role reporting to the EVP, Senior Partner.

Responsibilities

• Own and grow a portfolio of Financial Services clients, driving retention, satisfaction, and revenue expansion
• Identify and convert growth opportunities by aligning client needs with integrated solutions across digital experience, data, analytics, and marketing technology
• Build trusted relationships with senior stakeholders, including C suite, acting as a strategic advisor across business and technology priorities
• Lead consultative sales engagements, including discovery, solution development, and executive storytelling
• Bring a holistic, cross capability approach, connecting digital experience, data, analytics, and marketing transformation into a cohesive client strategy
• Partner with internal strategy, delivery, and technical teams to design and execute high impact solutions
• Drive account planning, forecasting, and pipeline management to sustain long term growth
• Navigate complex client environments, including compliance, regulatory considerations, and multiple stakeholder groups

Requirements

• 15 + years of experience in client leadership, consulting, or enterprise sales within a consultancy, agency, or digital services organization
• Demonstrated experience working with Financial Services clients such as banking, insurance, wealth management, or fintech, including knowledge of industry dynamics and regulatory environments
• Proven success managing and growing client portfolios, typically in the 5M to 20M range within complex, multi solution environments
• Experience selling across digital experience, customer transformation, and marketing and technology ecosystems
• Working knowledge of solutions such as CRM, CDP, analytics, content, and personalization
• Track record of leading consultative sales cycles from problem definition through solution and close
• Experience working in matrixed organizations and leading cross functional teams

Qualifications

• Strong Financial Services acumen with the ability to engage clients on industry specific challenges and opportunities
• Consultative selling mindset focused on business outcomes rather than individual offerings
• Ability to translate complex capabilities into clear, compelling value propositions
• Executive presence with strong communication and storytelling skills
• Strategic thinking paired with a hands on, solution oriented approach
• Strong collaboration across multidisciplinary teams
• Commercial acumen, including forecasting, pipeline management, and account planning
• Adaptability and curiosity in a rapidly evolving digital and customer experience landscape

Skills and Competencies

• Strong Financial Services acumen with the ability to engage clients on industry specific challenges and opportunities
• Consultative selling mindset focused on business outcomes rather than individual offerings
• Ability to translate complex capabilities into clear, compelling value propositions
• Executive presence with strong communication and storytelling skills
• Strategic thinking paired with a hands on, solution oriented approach
• Strong collaboration across multidisciplinary teams
• Commercial acumen, including forecasting, pipeline management, and account planning
• Adaptability and curiosity in a rapidly evolving digital and customer experience landscape

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave