VP, Business Development Officer

About the role

The Business Development Officer ("BDO") at Customers Bank is responsible for originating new middle market banking relationships throughout Pennsylvania and New Jersey. This role is dedicated to acquiring new commercial clients and partnering with various specialists to deliver comprehensive banking solutions.

Responsibilities

• Develop and execute a proactive business development strategy targeting privately held middle market companies.
• Identify, qualify, and cultivate new client relationships through referrals, networking, strategic calling efforts, industry events, and centers of influence.
• Build trusted advisor relationships with business owners, executive management teams, and professional service firms.
• Conduct comprehensive discovery conversations to understand each prospect's capital structure, financing requirements, treasury management needs, deposit opportunities, and strategic objectives.
• Partner with Relationship Managers and Product Specialists to develop customized commercial banking solutions that deliver long-term value to clients.
• Maintain an active pipeline of qualified opportunities and consistently progress prospects through the sales process.
• Represent Customers Bank within the marketplace by participating in community, industry, and professional organizations that enhance the Bank's visibility and reputation.
• Monitor market conditions, competitive activity, and emerging industry trends to identify opportunities for strategic growth.
• Collaborate closely with Credit, Treasury Management, Private Banking, Capital Markets, Equipment Finance, SBA, and other specialty banking teams to maximize share of wallet across client relationships.

Requirements

• Bachelor's degree or equivalent and 15+ years of related work experience.
• Comprehensive knowledge of commercial banking and treasury products, services, and completion of formal credit training.
• Lead by example in cultivating a client-first, solutions-oriented culture.
• Strong C&I calling background.
• Experience building and maintaining internal and external partnerships.
• Ability to source new prospect and referral source relationships.
• Ability to review and analyze financial information.
• Excellent written and oral communications skills.

Technology Skills

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.
• Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

Qualifications

• Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Benefits

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations" upon request to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Pay

Compensation and benefits will be commensurate with experience.

Schedule

This is a full-time position.