VP, Business Development

About the role

The Vice President, Business Development is responsible for leading the companys strategic growth initiatives and driving new business opportunities within the homeowners' association (HOA) management sector. This role oversees the development and execution of sales strategies, cultivates relationships with key stakeholders, and ensures alignment with organizational goals.

Responsibilities

• Lead Generation & Strategy: Partner with Marketing to conceptualize and execute lead generation strategies. Build and manage a high-performing sales pipeline to exceed new business targets.
• Relationship Development: Establish and nurture trusted relationships with HOA boards and community leaders, understanding their unique needs to deliver tailored service solutions. Leverage deep industry insight to understand prospect needs and deliver customized, strategic solutions that position CCMC as a trusted partner.
• Client Engagement: Lead professional and compelling presentations that effectively communicate our value proposition and differentiate us from competitors.
• Contract Negotiation & Closing: Direct the negotiation and closing of complex contracts, ensuring alignment with corporate objectives and long-term client satisfaction.
• Market Intelligence & Opportunity Identification: Continuously monitor industry trends, competitive dynamics, and emerging market opportunities to inform strategic planning and maintain a forward-looking business development approach.
• Collaboration & Leadership: Partner with leadership and departments across Marketing, Community Operations, and Resident Experience to ensure alignment with strategic goals and execution of sales initiatives.

Requirements

• Experience: Minimum of 10+ years of sales experience, preferably in real estate or community management. Track record of high performance in new business development.
• Education: A bachelors degree in business, Marketing, or a related field is preferred.
• Travel: Must be willing to travel weekly as needed for on-site meetings at corporate, communities, Board meetings, sales presentations, etc.
• Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.

Skills

• Strong communication and interpersonal skills
• Superior relationship-building skills
• Strong financial acumen relevant to the economic impact of community management
• Excellent negotiation and closing skills
• Ability to work independently and as part of a team
• Experience in CRM software and Microsoft Office Suite
• Adherence to sales strategy and management of CRM as a single source of truth

Key Attributes

• Self-motivated, results-driven, and accountable
• Confident in navigating ambiguity and driving innovation
• High emotional intelligence and interpersonal tact
• Adaptable with strong critical thinking and problem-solving abilities
• Committed to continuous improvement and performance metrics

Competencies

• Leadership: Strong ability to mentor, inspire, and lead a growing sales team while driving cross-departmental collaboration.
• Strategic Sales Planning: Expertise in developing sales frameworks, metrics, and processes aligned with long-term business goals.
• Communication: Exceptional written, verbal, and presentation skills, with the ability to influence executive-level decision-makers.
• Negotiation: Advanced skills in deal structuring and contract negotiation with a focus on value-based selling.
• Client-Centric Approach: Deep understanding of client pain points and ability to deliver relevant, actionable solutions.
• Tech Proficiency: Adept at using CRM platforms (e.g., Salesforce), Microsoft Office Suite, and data-driven sales tools.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance