VP, Branch Business Manager, Consumer Banking Group
DBS Bank · Branch, LA · 3 wk ago
FinanceFull-time
Responsibilities
- Oversee the day-to-day operations and performance of the branch, ensuring efficient and effective service delivery to customers
- Develop and implement strategies to drive business growth, increase customer acquisition, and enhance customer satisfaction
- Manage and lead a team of branch personnel, including tellers, customer service representatives, and other staff, ensuring they are trained, motivated, and performing at their best
- Collaborate with the regional and central teams to identify and capitalize on market opportunities, and implement initiatives to improve the branch's performance
- Avoid non-compliance with all relevant policies, procedures, and regulatory requirements
- Participate actively in community engagement activities to build brand awareness and strengthen the bank's presence in the local market
Requirements
- Demonstrated track record of successfully managing a branch or retail banking operation, with a focus on driving business growth and customer satisfaction
- Strong interpersonal and communication skills, with the ability to effectively lead and motivate a team
- Analytical and problem-solving skills, with the ability to make data-driven decisions
- Familiarity with relevant banking regulations and compliance requirements
- A commitment to providing exceptional customer service and a deep understanding of the local market and customer needs
Pay
We offer a competitive salary and benefits package.
Schedule
Schedule: Regular Employee
Status
Status: Full time