Volunteers Coordinator

About the Role

As the Volunteer Services Coordinator, you will be responsible for the recruitment, placement, training, and functioning of hospital volunteers. You will make decisions that have a direct bearing on client perception of hospital performance and services. You will assist in the development and implementation of volunteer recognition and satisfaction programs, develop volunteer job descriptions, and maintain volunteer files. Additionally, you will maintain Joint Commission compliance as it pertains to volunteers, serve as a liaison between staff, volunteers, and patients, and educate hospital and medical staff about the role of the Volunteer Services Program.

Responsibilities

• Recruit, place, train, and manage hospital volunteers
• Develop and implement volunteer recognition and satisfaction programs
• Create and maintain volunteer job descriptions and files
• Ensure Joint Commission compliance related to volunteers
• Serve as a liaison between staff, volunteers, and patients
• Educate hospital and medical staff about the Volunteer Services Program
• Complete and mail staff birthday cards as assigned

Requirements

• 3 years of experience in management or customer service
• High school diploma or GED equivalent
• Bachelor’s degree preferred

Benefits

St. David's Georgetown Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location.

About the Organization

St. David’s Georgetown Hospital is a comprehensive healthcare facility located north of Austin, Texas. This medical center features more than 100 patient beds and is known for its Level IV trauma center, Certified Primary Stroke Center, and Certified Chest Pain Center. The hospital’s range of services includes 24-hour emergency care, inpatient and outpatient surgery, maternity and newborn care, and rehabilitation.

St. David’s Georgetown Hospital is part of St. David’s HealthCare, one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local nonprofits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.