Volunteer & Special Events Coordinator

Builds strong community relationships while helping grow awareness and support for The Salvation Army’s mission throughout Greater Green Bay. Working closely with the Director of Development, this role leads volunteer recruitment, training, coordination, recognition, and retention, while also supporting fundraising, special events, and seasonal initiatives.

About the role

This position connects community members, businesses, donors, and volunteers with meaningful opportunities to make a difference and helps create positive, engaging experiences that strengthen The Salvation Army’s impact in the community.

The Volunteer & Special Events Coordinator maintains a thorough understanding of all Salvation Army programs to effectively match volunteers with appropriate service opportunities across departments. This role serves as a key liaison between The Salvation Army and community stakeholders, helping to strengthen volunteer involvement, supporting fundraising and development efforts, and enhancing the organization’s impact within the community.

Responsibilities

Volunteer Coordination

• Develop and implement strategies to recruit, engage, and place volunteers, including identifying and creating new volunteer opportunities in coordination with staff.
• Utilize and maintain the Golden volunteer management system and manage necessary records, reports, and other data functions related to volunteers.
• Cultivate, evaluate, recognize, and steward relationships with volunteers to promote a positive volunteer experience and encourage long-term involvement.
• Screen prospective volunteers and community service workers and coordinate the orientation and placement process.
• Collaborate with all Officers and/or program directors of Green Bay Corps and Kroc to establish and support volunteer needs for all departments and locations.
• Recruit, train, and supervise seasonal staff for the Red Kettle Christmas campaign.
• Serve as the lead role for volunteer recruitment, coordination, and communication efforts associated with the Red Kettle Christmas campaign.

Special Events

• Serve as an ambassador for The Salvation Army when engaging with volunteers, donors, sponsors, community organizations, businesses, and civic groups.
• Develop and maintain relationships with community partners to secure sponsorships, in-kind donations, and participation in fundraising initiatives and special events.
• Represent The Salvation Army at community events, networking opportunities, presentations, and outreach activities to increase awareness of the organization’s mission, programs, and volunteer opportunities.
• Maintain accurate and organized records, spreadsheets, and related documentation for fundraising.
• Coordinate the planning and implementation of fundraising events, community engagement activities, and other special events as assigned.
• Photograph events as directed by supervisor and/or marketing department.

Requirements

• Associate’s Degree in business, communications, nonprofit management, marketing, or related fields.
• Two years’ experience in volunteer coordination, event planning, development, or related responsibilities. OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Valid Wisconsin Driver’s license (and must maintain clearance to drive from TSA’s insurance carrier).
• First Aid, CPR and AED Certification with Naloxone administration is required within 60 days of hire.

Skills

• Work well with various age and socioeconomic groups. Respect and honor cultural and human diversity.
• Strong oral and written communication skills, with public speaking experience preferred.
• Strong skills in planning, organization, attention to detail, and time management.
• Computer skills, including Microsoft Office, internet, e-mail and database knowledge.
• Ability to establish and maintain collaborative relationships with local businesses, community organizations, high schools, colleges, civic groups, and other community partners.
• Ability to represent the organization professionally and positively in public settings.
• Knowledge of appropriate communication strategies for different audiences, including community members, employees, organizational leaders, and the media.

Supervisory Responsibility

Supervises Christmas seasonal staff.

Physical Requirements

• While performing the duties of this job, the employee is required to stand; walk; sit; talk or hear; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; occasionally climb stairs; balance; stoop, kneel, crouch or crawl; taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

Local travel in the course of performing the essential functions. Overnight or travel to other cities for special training or seminars will be infrequent.

Working Conditions

• This job is performed at times in an office environment at normal room temperature. The noise level in this work environment is usually low.
• For other duties of this job, such as special events, the employee may be exposed to seasonal outdoor weather conditions prevalent at the time. The noise level in the work environment at these events is usually moderate to loud.
• This position will occasionally require evening, weekend, and holiday work as needed for special events.
• At times the duties will involve working with individuals having infectious and/or communicable diseases.

Pay

$53,000–$59,000/year dependent on skills and experience.

Benefits

• Excellent health, dental, vision, and hearing insurance.
• Paid time off: 15 days of vacation per year, 12 sick days per year (6 of which can be taken like vacation days), 12 paid holidays, 2 personal days, and the ability to earn an additional 2 days of PTO through the wellness program.
• Generous pension contributions by The Salvation Army.
• Short-term disability, long-term disability, and life insurance.
• Paid training and professional development opportunities.