Volunteer Services Coordinator

About the role

The Volunteer Services Coordinator plays an important role in the Development department, focusing on coordinating volunteer services activities and assisting with development projects, including events. Located at the Administrative Office in Stratford, CT.

Responsibilities

• Coordinate all volunteer services activities.
• Schedule corporate, community, and affiliate program Build Days. Manage day-of activities. Take photos of groups on construction sites.
• Recruit, screen, and train volunteers to support Habitat CFC programs and events.
• Ensure required volunteer waivers and onboarding documentation are completed and maintained.
• Coordinate volunteer schedules and assignments with appropriate Habitat CFC staff to meet program and site needs.
• Maintain accurate volunteer records in VolunteerHub and track volunteer hours for reporting purposes.
• Foster positive relationships with volunteers, recognizing and appreciating their contributions.
• Provide ongoing communication and support to volunteers, ensuring a positive volunteer experience.
• Organize volunteer appreciation events, recognition programs, and volunteer training sessions.
• Act as the lead liaison for the affiliate’s Youth United and Women Build programs. Coordinate program meetings, fundraising initiatives, and events.
• Assist with pre-coordination of Development events, including Annual Gala, Golf Tournament, ReStore After Dark, and Home Dedication ceremonies.
• Help set up online fundraising platform pages (GiveGab, GiveSmart) for events. Help update event website pages and add sponsor/in-kind donation logos.
• Help solicit silent auction donations, in-kind donations, and sponsorships for events.
• Assist with on-site logistics of events, including setup, breakdown, and volunteer coordination.
• Take on additional projects as assigned.

Requirements

Ability to perform desk-based work and onsite activity, including extended computer use and walking or standing for extended periods in indoor and outdoor settings. Ability to lift, carry and move supplies and materials weighing up to 20 pounds. Reliable transportation is required to travel to Habitat CFC build locations and event sites.

Qualifications

• Previous experience in volunteer coordination, non-profit fundraising, community engagement roles, or a related field.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational and project management abilities.
• Excellent computer skills, including Microsoft Office. Preferred experience with VolunteerHub and online fundraising platforms.
• Strong attention to detail and follow-through.
• Ability to multitask and perform well under deadlines.
• Bilingual (Spanish/English) preferred.

Pay

$25-$30 per hour

Schedule

Tuesday through Saturday, 7:30 a.m. - 3:30 p.m. Occasional Sunday, Monday, and evening work is required.