Volunteer Operations Specialist

About Us

We're the Mid-Ohio Food Collective (MOFC). While we collect and distribute a large amount of food as a foodbank, we're also a group of passionate individuals dedicated to exploring new ideas to tackle tough social issues—from food insecurity to poverty to health as a whole. When life happens, we're here for our neighbors that need us.

About the Role

The Mid-Ohio Food Collective (MOFC) is looking for a Volunteer Operations Specialist to assist our volunteers in learning and performing food recovery and packing tasks, while providing a quality experience that encourages people to return and volunteer at MOFC.

Responsibilities

• Trains volunteers on how to inspect and package products based on various project objectives.
• Supports volunteers throughout the duration of work shifts by moving product, dismissing for break, and answering questions.
• Follows SOPs, safety policies, and inventory control guidelines to ensure safe and accurate outcomes.
• Sets up volunteer projects according to the Tentative Project Schedule.
• Maintains clean and organized workspaces.
• Cross-trains and assists in Volunteer Check-In.
• Unloads product and supplies as needed.
• Maintains supply inventory for daily project use.
• Helps create a volunteer-friendly environment.
• Participates in volunteer recognition and appreciation activities.

Requirements

• High School Diploma/GED required.
• Food Safety certified or must be willing/able to receive such certification from MOFC.
• Certification to operate an electric pallet jack, stand-up and sit-down forklift, or must be willing/able to become certified on such equipment during the first 90 days of employment.

Experience

• Minimum of one year of experience in a distribution center.
• Working knowledge of reclamation principles and procedures.
• Knowledge of Microsoft Office software.

Skills & Competencies

• Good verbal and written communication skills.
• Good time management and prioritization skills.
• Ability to work effectively and efficiently both independently and in a team environment.
• Ability to interact and instruct diverse audiences.
• Excellent customer service skills.

Schedule

Hours are 7:30am - 4pm, Monday through Friday.