Volunteer - Gift Shop/Store Clerk - EPC (2026)

About the Role

The Gift Shop/Store Clerk will greet and assist customers in a friendly and professional manner. The role involves operating the cash register, maintaining clean and attractive displays, and ensuring the shop presents an appealing aspect to potential customers. This position requires a high level of customer service due to frequent customer interaction and involves regular lifting of up to 25 lbs.

Responsibilities

• Serve customers through friendly, helpful service
• Help customers find items they are looking for
• Present and rotate merchandise in an appealing manner
• Collect money, make change, balance cash drawer, and submit daily and accurate deposits
• Stock shelves with merchandise
• Use the Silverware register system
• Maintain a tidy and clean shop, including glass display cases and windows
• Stand in one place for lengthy periods of time
• Work mornings, evenings, holidays, and weekends
• Perform all other duties as assigned

Requirements

• High school diploma or equivalent
• Ability to stand in one place for up to eight hours a day
• Ability to read and understand English
• Ability to work mornings, evenings, holidays, and weekends

Work Environment and Physical Demands

• Regularly lift up to 50 pounds up to four feet high
• Frequent short bursts of stooping, kneeling, and bending

Schedule

This is an On-Grounds Volunteer position with a minimum service requirement of:

• Peak Times: 28 hours per week (Saturday before Memorial Day through Saturday after Labor Day; two Saturdays before Christmas through the first weekend of April)
• Off-Peak Times: 24 hours per week (first weekend of April through the Saturday before Memorial Day; Saturday after Labor Day through two Saturdays before Christmas)

Mission and Culture

We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds healthy spirit, mind, and body for all. We expect our staff to provide extraordinary experiences for our guests and each other while demonstrating our core values of caring, honesty, respect, responsibility, and faith.

General Requirements

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith
• Support the YMCA of the Rockies Mission, policies, and programs
• Possess excellent customer service skills (e.g., friendly, personable, helpful, patient, and professional)
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
• Meet acceptable criminal background check standards