Volunteer Facebook Community Group Team

About the role

The Shepherds Ark is a Christ-centered ministry on a mission to build a sanctuary of hope and justice for both animals and people. We are a volunteer-based ministry dedicated to providing rescue, care, and advocacy for at-risk animals while also addressing the systemic injustice that leads to the destitution of both animals and people. The Animal Cause, Inc. (TAC) is seeking a Volunteer for the Facebook Community Group Team, a remote (U.S.-only) role.

Responsibilities

• Group Moderation & Administration: Monitor daily group posts, approve member requests using screening questions, enforce community guidelines, and maintain a welcoming, respectful environment.
• Content & Community Engagement: Post regular discussion prompts, foster updates, volunteer spotlights, and campaign announcements (including Make Room for Mercy and Mercy Stage assets).
• Amplification Mobilization: Encourage members to share approved animal visibility posts through the Mercy Stage Amplification Network.
• Feedback & Lead Routing: Monitor member inquiries, flag potential foster or volunteer interest for team leads, and route urgent questions to TAC staff.
• Group Growth Strategy: Develop basic engagement initiatives to grow active membership and increase organic post reach.
• Immediate Priorities: Audit existing Facebook Group settings, membership screening questions, and rules; establish a weekly engagement schedule (e.g., "Mondays Foster Spotlights," "Wednesdays Mercy Stage Animals"); implement standard moderation procedures for handling off-topic comments or unverified claims.

Requirements

• Must be at least 21 years old.
• U.S. citizen.
• U.S. resident.

Skills

• Community Management
• Facebook
• Content Moderation
• Social Media Marketing
• Volunteer Engagement

Schedule

Approximately 5–10 hours per week (flexible).