Volunteer Engagement Co-ordinator

Home-Start Norfolk is an independent local charity with a vision to ensure every parent has the support they need to give their children the best start in life. We believe we can transform communities through investing in early childhood and empower parents to develop the knowledge, skills, and resilience to enable their children to thrive.

About the role

Home-Start Norfolk is seeking a passionate and proactive Volunteer Engagement Co-ordinator to lead the recruitment, engagement, and retention of volunteers who provide vital support to families across Norfolk. The successful candidate will have experience in recruiting, developing, and supporting volunteers, alongside excellent communication and organisational skills.

You will be confident in building positive relationships with a diverse range of individuals and organisations and committed to promoting equality, inclusion, and community engagement. Most importantly, you will be motivated by helping volunteers make a meaningful difference to the lives of local families.

This is a key role within the organisation, requiring enthusiasm, creativity, energy, and a highly organised approach. You will ensure Home-Start Norfolk attracts, trains, and retains skilled, committed, and motivated volunteers to meet increasing service demand. The role is also responsible for ensuring a quality service through training and developing volunteering opportunities and providing ongoing support for new and existing volunteers.

Working closely with colleagues across the organisation, you will play an important part in ensuring our volunteer programme remains effective, supportive, and impactful, enabling volunteers to achieve positive outcomes for the families we work with and ensuring the experience of volunteering for Home-Start Norfolk is the best it can be.

The successful applicant will be subject to an enhanced DBS check, including the child and adult barred lists.

Responsibilities

• Lead the recruitment, engagement, and retention of volunteers.
• Develop and support volunteers to provide vital support to families across Norfolk.
• Build positive relationships with a diverse range of individuals and organisations.
• Promote equality, inclusion, and community engagement.
• Ensure Home-Start Norfolk attracts, trains, and retains skilled, committed, and motivated volunteers.
• Provide ongoing support for new and existing volunteers.
• Work closely with colleagues to maintain an effective, supportive, and impactful volunteer programme.

Requirements

• Experience in recruiting, developing, and supporting volunteers.
• Excellent communication and organisational skills.
• Commitment to promoting equality, inclusion, and community engagement.
• Enthusiasm, creativity, energy, and a highly organised approach.

Pay

£23,072 - £24,908 actual (FTE £28,455 - £30,720)

Schedule

30 hours per week