Service Team Member

About the role

Small Cheval- Wilmette, a part of Hogsalt, is seeking dedicated and experienced Full Time Service Team Members ($12.62 PLUS the tip pool) to join their team. The ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience.

Responsibilities

• Create the Guest Experience by anticipating and meeting guests' needs.
• Respond knowledgeably to questions about the restaurant and menu.
• Deal with guest challenges with tact and good judgment, responding courteously and patiently.
• Ensure all Steps of Service are completed for each guest, including placing orders, delivering food and beverages, and checking in throughout the meal.
• Proficiently operate all necessary tools and equipment, including the POS system, Small Cheval Guest App, and Small Cheval Gift Cards.
• Prepare cocktails, draft beers, and ice cream products for guests according to the Hogsalt Recipe Index.
• Aid in prep and general store organization (cutting garnishes, preparing sauces, restocking dry goods).
• Maintain store cleanliness by washing & sanitizing dishes, countertops, tables, and removing/replacing garbage.

Qualifications

• At least 1 year of experience working in a high volume restaurant environment; experience as a server, barista, or bartender is a plus.
• Must have open availability including evenings, weekends, and holidays.
• Must be able to frequently lift and carry up to 50 lbs.
• Positive, collaborative, and committed to healthy communication and quality work.
• Valid Food Handler & Basset certifications are required for this role.
• Kitchen/Culinary experience is a plus.

Benefits

• Partially subsidized medical, dental, vision, life insurance
• 401(k) program
• Commuter benefits
• Dining discounts and rewards
• Vested paid time off

Pay

$12.62 PLUS the tip pool

Schedule

Open availability including evenings, weekends, and holidays.