Member Service Team Member

Responsibilities

• Provide customer service support to members, program participants, and guests.
• Aid members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals.
• Build strong relationships with members and guests of all ages.

Requirements

• Must be 18 years of age or older.
• At least one year of experience in customer service.
• Willingness and desire to live out the mission of the Y.
• Experience in cash handling and ability to reconcile shift transactions.
• Enjoyment from working with members and building positive relationships.

Qualifications

• Free YMCA membership - access to all branches.
• Sweet discounts on child care and summer camp programs.
• Opportunities to learn & grow at the YMCA.
• Great members to work with every day.

Benefits

• Flexible work schedule.

Pay

TBD

Schedule

TBD

Skills

• Customer service skills.
• Ability to handle cash and reconcile transactions.
• Strong interpersonal and relationship-building skills.

Benefits

• Free YMCA membership - access to all branches.
• Sweet discounts on child care and summer camp programs.
• Opportunities to learn & grow at the YMCA.
• Great members to work with every day.

Benefits

• Flexible work schedule.

Pay

TBD

Schedule

TBD

Skills

• Customer service skills.
• Ability to handle cash and reconcile transactions.
• Strong interpersonal and relationship-building skills.

Job Title

Membership Team Member

Employer

The Greater Philadelphia YMCA

Equal Opportunity Employer

The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.