Volunteer Development Specialist

About the role

We're seeking a Volunteer Development Specialist who will play a key role in shaping the future of newly established Girl Scout Troops. In this role, you’ll be responsible for identifying, onboarding, and developing dedicated adult volunteers, providing them with the tools, guidance, and ongoing support they need to thrive. As part of the Reach & Grow – Extended Troop Development Program, you'll ensure consistent program delivery while recruiting, mentoring, and offering outstanding customer service to foster lasting volunteer engagement. This position reports to the Regional Director of Membership and is vital to increasing volunteer retention and success.

Day In The Life

• Deliver engaging, hands-on programming to new adult volunteers, helping them bring the Girl Scout Leadership Experience to life in newly formed troops.
• Build strong community connections by partnering with schools and local organizations, attending events, and identifying opportunities to grow volunteer engagement.
• Mentor and support new volunteer leaders through consistent communication, problem-solving, and exceptional customer service throughout their first 8 months.
• Ensure new troops are successfully launched and actively participating in all aspects of the Girl Scout experience, including membership and product programs.
• Collaborate with your team and supervisor to share updates, track progress, and help ensure a smooth transition for each troop.

Requirements

• High school diploma required; some college preferred
• 1+ year of experience in sales, volunteer recruitment, teaching, or similar roles
• Strong organizational, communication, and classroom management skills
• Experience working with volunteers and diverse communities preferred
• Comfortable leading engaging, curriculum-based activities for children
• Background in training or experiential learning is a plus
• Able to handle conflict professionally with both adults and youth
• Familiarity with or ability to quickly learn Girl Scout GSLE / Journey program preferred
• Flexible schedule, including availability for evenings and weekends
• Valid driver’s license, reliable vehicle, and proof of insurance required
• Willing and able to travel up to 150 miles from a GSCI office and work in varying weather conditions
• Must have or be willing to obtain Girl Scout membership and pass a background check

Schedule

• Full-time, non-exempt position with a 35-hour workweek
• Evening and weekend availability required
• This is a hybrid role, NOT fully remote — must reside in North Carolina
• Regular travel required, approximately 4–5 times per week across New Hanover County

Pay

Hourly rate: $19.00

Diversity, Equity, Inclusion & Belonging

Girl Scouts - North Carolina Coastal Pines supports employees and volunteers who deliver the Girl Scouts Leadership Experience (GSLE) for girls in troops and at camp, serving approximately 20,000 girls every year. Girl Scouts - North Carolina Coastal recognizes its responsibility to nurture diversity, equity, inclusion, and belonging for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Girl Scouts is a nonpolitical, nonpartisan organization.