Development Specialist

About the role

Fountain House is dedicated to transforming the lives of individuals with serious mental illness through community engagement, advocacy, and comprehensive care. Our model has been successfully replicated globally, serving over 100,000 people with mental illness.

Responsibilities

• Manage external donor communication channels and respond to inquiries promptly.
• Support donor segmentation and list management for fundraising campaigns and stewardship communications.
• Oversee accurate gift processing standards, including timely gift entry, gift acknowledgement, and integrity of data.
• Work with the Special Events team to ensure events convey Fountain House's mission, services, and needs.
• Support the Development team in the creation and dissemination of mass-market donor communications.
• Coordinate with external vendors and consultants supporting fundraising operations, events, marketing, and technology.
• Assist with the coordination of State nonprofit registrations.

Requirements

• Strong analytical skills, stakeholder management, and project management skills.
• Excellent communication skills, both verbal and written, with the ability to facilitate meetings and speak to groups.
• Exceptional organizational skills with the ability to prioritize tasks and maintain attention to detail.
• Bachelor’s degree required, 2+ years of experience in fundraising operations, special events, donor communications, or a combination of education and experience.
• Experience with Salesforce or a top-tier fundraising and constituent CRM system, and proficiency with Microsoft Office Suite.
• Knowledge of online marketing and communications software (Canva, Campaign Monitor, GoFundMePro, etc.).
• Proven stakeholder management skills, including the ability to establish rapport with all levels of staff, consultants, members, and donors.

Qualifications

• Exceptional computer proficiency with Microsoft Office Suite, Salesforce, internet-based fundraising tools, collaboration tools, and basic design abilities.
• Ability to create comprehensive and meaningful reports to provide executive-level insight into Development activities and progress towards goals.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work both individually and in a team environment.

Skills

• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Project management and organizational skills.
• Proficiency with Microsoft Office Suite and fundraising software.

Benefits

Fountain House offers a competitive salary range of $66,500 - $70,000, a hybrid schedule of x3 days per week onsite, and occasional evenings.

Pay

$66,500 - $70,000

Schedule

Hybrid. x3 days per week onsite Occasional evenings