Volunteer Copywriter – Website Team (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward. , Volunteer Copywriter – Website Team (Volunteer) PromiseStack | Product Content, UX Writing & Website Messaging Organization Mentor A Promise (MAP) Location Remote Type Volunteer Reports To Director of Product & Technology Works Closely With UX/UI Designers, Frontend Developers, Communications (PromiseVoice), PromisePublic About Mentor A Promise Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. As MAP scales its digital presence, the website becomes a core product—serving families, partners, and supporters with clarity, accessibility, and purpose. About PromiseStack | Product & Technology PromiseStack is MAP’s Product & Technology division, responsible for building, maintaining, and scaling MAP’s digital infrastructure. This includes websites, platforms, and tools that support program delivery, communication, and user experience. Role Overview We are seeking a Volunteer Copywriter to support website content as part of the product and technology team. This role focuses on UX writing and product-aligned messaging, ensuring that website content is clear, structured, accessible, and aligned with how users navigate and experience the platform. You will collaborate closely with designers and developers to integrate content directly into the product experience—not as an afterthought, but as a core part of usability and clarity. Key Responsibilities UX Writing & Product Content Write and edit website content with a focus on clarity, usability, and navigationDevelop copy for landing pages, program pages, and user-facing flowsEnsure content supports user understanding and action Content Structure & Clarity Organize content to align with UX/UI design and user journeysSimplify complex information into clear, accessible languageEnsure readability and logical flow across pages Cross-Functional Collaboration Work closely with UX/UI designers to align content with design systemsCollaborate with developers to ensure content is implemented accuratelyCoordinate with PromiseVoice to maintain alignment with overall messaging Consistency & Standards Maintain consistency in tone, terminology, and structure across the siteSupport development of content standards and guidelines for product useEnsure content aligns with MAP’s mission and dignity-centered language Editing & Quality Assurance Proofread and refine content before implementationEnsure accuracy, clarity, and accessibility across all pagesSupport iterative improvements based on feedback Communication & Responsiveness Maintain timely, professional communication with cross-functional teamsCollaborate using Google Workspace and product workflows Qualifications Required Strong writing, editing, and clarity-focused communication skillsAbility to write for digital platforms and user interfacesStrong attention to detail and structureAbility to collaborate with designers and developersAlignment with MAP’s mission and dignity-centered values Preferred Experience in UX writing, product content, or website content developmentBasic understanding of UX/UI principlesFamiliarity with web structure and content hierarchyExperience working in cross-functional product teams Commitment Volunteer roleApproximately 5–10 hours per weekMinimum 6 month commitment preferredFully remote What You’ll Gain Experience working within a product and technology teamHands-on experience in UX writing and product contentPortfolio-ready work on a live platformCollaboration with designers, developers, and product leadershipProfessional references and letters of recommendation How To Apply Interested candidates must apply directly through Idealist and submit Resume (required)Writing samples (required)Brief introduction expressing interest in product content and UX writing This role shapes how users understand and move through our platform. Help ensure that every word supports clarity, access, and meaningful connection. Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.