Volunteer Coordinator, Social Services, Full Time, Day

About the role

To coordinate volunteer staff and facilitate volunteer programs, inclusive of our Hospice End of Life Doula Program. The Volunteer Coordinator works under the supervision of Volunteer Resources Supervisor to meet Medicare and the Joint Commission requirement of 5% of total care hours with volunteer contact hours. The position will implement sound administrative practices that meet or exceed Joint Commission standards, including mandatory tuberculosis testing, infection control, safety training and record‑keeping systems, and maintains quarterly volunteer statistics. The role also maintains a working relationship with Valley Hospital to ensure a coordinated volunteer program throughout Valley Health Systems and keeps active membership in appropriate state and national organizations to stay current on volunteer management trends and best practices.

Responsibilities

• Coordinate volunteer staff and facilitate volunteer programs, including the Hospice End of Life Doula Program.
• Ensure volunteer contact hours meet the 5% Medicare/Joint Commission requirement of total care hours.
• Implement administrative practices that meet or exceed Joint Commission standards (TB testing, infection control, safety training, record‑keeping).
• Maintain quarterly volunteer statistics.
• Maintain a working relationship with Valley Hospital for a coordinated volunteer program across Valley Health Systems.
• Maintain active membership in state and national volunteer‑management organizations to stay current on trends and best practices.

Requirements

• Bachelor’s degree required, with a concentration or certificate in Social Work, counseling or human resources preferred.