Volunteer Coordinator

About the Role

Since 1916, The Settlement Home for Children has been promoting healing and growth in children, young adults, and families by providing a continuum of care, support, and resources to those who have experienced severe emotional trauma, abuse, or neglect — with a vision of ending the cycle of child abuse. The Volunteer Coordinator is responsible for cultivating and managing volunteers, partners, and donors of goods and services, supporting programming at The Settlement Home for Children. This role involves making connections in the community, coordinating events, and managing data.

Responsibilities

• Volunteer Coordination (40%):
  • Coordinate with Settlement Home staff to find opportunities for group and individual volunteers.
  • Work with the Development Director to update and implement a plan to maintain existing and recruit new corporate, community group, and individual volunteers.
  • Ensure all volunteers are vetted and meet Texas Department of Family Protective Services (TDFPS) standards and Settlement Home policies.
  • Lead orientations and trainings for volunteers on an ongoing basis.
  • Perform interviews and conduct necessary background checks for incoming volunteers.
  • Track volunteer hours and work with the Development team for volunteer recognition.
  • Ensure volunteers have welcoming, positive, and rewarding experiences.
• Community Partnerships to Support Programs (35%):
  • Seek out community partners to donate or discount goods and services that meet program needs (e.g., hair care, off-site experiences, educational presentations).
  • Assist with annual donation drives for holiday gifts, seasonal wish lists, and special events (Birthdays, Graduation, Quinceañera, Luncheons, etc.).
• Program Coordination (25%):
  • Represent the Development Team at the weekly Agency Coordination Meeting (ACM).
  • Engage with Direct Care staff to understand program needs.
  • Collaborate with supervisors and Program Directors in planning events for residents.
  • Other duties/projects as requested.

Qualifications

• Experience in a setting with volunteers.
• Must be 21 years of age.
• Must pass a background check.
• If driving to work, must have and maintain current auto liability insurance.

Preferred Qualifications

• Prior experience as a volunteer coordinator for a public or nonprofit employer.
• Experience creating and implementing volunteer programs and training.
• Living and working in the Austin community.
• Experience securing donations.

Skills

• Efficient time-management to handle multiple projects and meet deadlines.
• Effective communication skills.
• Problem-solving and brainstorming abilities.
• Capacity to establish constructive working relationships with diverse personalities.
• Proficiency in using computers/technology, including spreadsheet skills or willingness to learn quickly.
• Integrity, compliance, and discretion.

Physical Requirements/Working Conditions

• Subject to both indoor and outdoor environments.
• Ability to lift and/or exert up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Frequent walking, standing, sitting, stooping, lifting, speaking, and repetitive motion.
• Occasional reaching, kneeling, crouching, and crawling.
• Extensive reading and transcription; operate a motor vehicle.
• Occasional weekend hours may be required.

Benefits

• 401k with match
• Paid vacation, health & wellness, and holiday leave
• Employee Assistance Program (EAP)
• Free legal assistance through Rocket Lawyer
• Black Swan Yoga Online
• Home Purchase Advising with $1,000 towards closing costs (Welcome Home)
• Free financial advisor (Virtuity Partners)
• Free meals while working

Diversity creates a healthier environment. We are an equal opportunity employer and strictly prohibit unlawful discrimination in all aspects of employment.