Volunteer Coordinator

Responsibilities

• Recruit volunteers to perform administrative, direct patient care or pet therapy
• Responsible for orientation and ongoing training and supervision of volunteers consistent with the duties and functions to be performed.
• Reviews appropriateness of volunteer involvement upon referral from nursing/social work personnel. Places volunteers where appropriate.
• With other members of the Hospice Team, provide supervision and serves as a resource and liaison for volunteers.
• Completes IDG care plans accurately and timely.
• Prepares monthly, quarterly and annual reports indicating percentage of volunteer hours provided to patients and the cost saving to hospice.
• Develops and maintains on file volunteer recruitment activity. Recruits interviews, conducts orientation and arranges training for new volunteers sufficient to satisfy Medicare COP for hospice program.
• Coordinates an annual volunteer recognition event.
• Responsible for volunteer retention. This may include support groups, telephone calls, flyers, meeting with the volunteers on an individual basis.

Qualifications

• Bachelors degree or equivalent combination of training and experience required.
• Experience in program development, management and clinical supervision preferred.
• Ability to relate to terminally ill patients/families and their particular problems.
• Excellent organizational, interpersonal, telephone, documentation and communication skills.
• Must possess the disposition and personality to work harmoniously with a wide variety of people and all levels of staff and interact professionally as a member of a multidisciplinary team.