Volunteer Coordinator

About the role

Reports to: Director of Patient Care Services. Responsible for planning, coordinating, and managing all volunteer program activities in the organization.

Responsibilities

• Develop and maintain a volunteer training and orientation program sufficient to meet the volunteer needs of the patients and families.
• Recruits, educates, and selects volunteers from at least three (3) recruitment sessions a year.
• Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
• Supervise and evaluate volunteers in a timely and appropriate manner.
• Maintains monthly statistics. Records services of volunteers, including the type of service performed and the time worked.
• Maintains current personnel files.
• Reevaluate volunteer programs as necessary.
• Coordinate support/education meetings.
• Attends interdisciplinary group meetings.
• Provides information to individuals and community groups about hospice volunteer services.
• Participates as needed in the budget preparation for program development.
• Actively participates in quality assessment performance improvement teams, activities and reviewing and revising written volunteer policies and procedures.
• Accepts and performs other related duties and responsibilities.

Qualifications

• College degree, advanced degree in human services preferred.
• Minimum of two (2) years experience in a health care setting.
• Hospice and/or volunteer experience preferred.
• Ability to supervise, coordinate, and evaluate volunteer services.
• Understands hospice philosophy.
• Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.
• Ability to manage a group of individuals providing volunteer time and who will be considered employees.