Vocational Manager

About the role

Transform lives through meaningful employment by leading a team of Vocational Specialists in delivering high-quality, evidence-based services within our Community Support Program. This role is an opportunity to shape vocational services that empower clients to achieve independence and secure fulfilling, long-term employment.

Responsibilities

• Provide supervision, guidance, and performance evaluations for Vocational Specialists and assigned staff, cultivating a collaborative and supportive team environment.
• Deliver direct Supported Employment (SE) services to a small caseload of clients, including job development and employment-related functional support.
• Ensure all vocational services follow evidence-based models (such as IPS) and meet regulatory and quality standards.
• Support staff in the development and implementation of client-centered vocational plans, ensuring integration with overall treatment plans.
• Oversee outreach efforts to expand the network of potential job placements and employer partners.
• Track program data, analyze outcomes, and prepare reports, including leading the preparation for annual fidelity audits and quality improvement plans.
• Facilitate problem-solving, case consultations, and provide training in job development, vocational planning, and related skills.

Requirements

• Bachelor’s degree in psychology, Social Work, Education, Rehabilitation, or Human Services required.
• Minimum of three (3) years of experience in vocational rehabilitation, supported employment, or related human services field.
• Prior supervisory or leadership experience is strongly preferred.
• Valid driver’s license, personal vehicle, and auto insurance with minimum coverage of 100,000/300,000 are essential.
• Excellent communication, problem-solving, time management, and organizational skills.

Skills

• Inspiring leader with proven ability to coach and develop staff while fostering a culture of teamwork and inclusion.
• Experience monitoring and improving service delivery, preferably in a community mental health or vocational rehabilitation setting.
• Exceptional interpersonal skills to act as a liaison between clients, staff, community partners, and state agencies.
• Passion for working with individuals with disabilities and breaking down barriers to employment.

Benefits

• Competitive wages depending on level of education and experience.
• Choice of 3 medical plans, prescriptions benefits, Health Reimbursement Account (HRA), and Flex Spending Account (FSA).
• Doctor on Demand and Harvard Pilgrim Well-Being Program benefits.
• Choice of 2 dental plans and vision plan.
• Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans.
• Employee Assistance Program (EAP).
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave.
• 8 paid holidays.
• 403(b) Retirement Plan with company match.
• Tuition reimbursement, discounts on tuition through partnered colleges, and training opportunities to grow your career.
• Qualifying employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program.

Riverbend provides structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.