VMware Subject Matter Expert (SME)

About the Role

We are seeking a VMware Subject Matter Expert (SME) with strong L3 administration and engineering expertise to support mission-critical enterprise VMware environments, maintain SLAs, and drive automation and cloud integration initiatives.

Responsibilities

• Provide technical support for mission-critical enterprise VMware environments and maintain SLAs.
• Administer and manage large-scale VMware environments including VCF, VMware vSphere, and Disaster Recovery Solutions.
• Design, configure, and maintain ESXi hosts, clusters, and resource pools.
• Perform lifecycle management of DELL/HPE ESXi hardware.
• Plan and execute VM migrations using VMware HCX (vMotion, Bulk Migration, Cold Migration, Replication Assisted vMotion).
• Optimize virtual infrastructure performance, capacity, and scalability.
• Implement high-availability (HA) and disaster recovery (DR) solutions (e.g., Zerto) aligned to RPO/RTO requirements.
• Configure and manage disaster recovery technologies (replication, failover, failback).
• Execute DR testing, failover scenarios, and recovery validation to ensure business continuity.
• Integrate VMware platforms with enterprise storage (SAN/NAS, vSAN) and manage storage provisioning, replication strategies, and performance tuning.
• Ensure alignment of virtual infrastructure with enterprise network architecture.
• Support vulnerability remediation and compliance requirements (e.g., SOC-driven scans) and maintain adherence to enterprise security policies.
• Produce and maintain definitive technical blueprints, architecture diagrams, and Standard Operating Procedures (SOPs).
• Participate in on-call rotation and provide 24x7 production support.
• Utilize Aria Ops for monitoring, capacity planning, and performance tuning.
• Implement Infrastructure as Code (Ansible, Terraform, PowerCLI) to automate provisioning, patching, and lifecycle management.
• Perform root cause analysis and implement long-term corrective actions.
• Maintain operational documentation and standard operating procedures.
• Execute infrastructure changes in accordance with enterprise change management processes.
• Document design decisions, configurations, and implementation steps.
• Participate in CAB reviews and ensure minimal risk to production systems.
• Support audit requests and regulatory compliance requirements.

Requirements

• Advanced knowledge of VMware components like HCX, HA, DRS, vMotion, and Distributed Switches.
• Expertise in failover mechanisms and disaster recovery replication topologies (e.g., Zerto).
• Hands-on experience building ESXi infrastructure workflows and day-to-day operational tasks using PowerCLI, Ansible, or similar tools.
• Practical working knowledge of cloud fundamentals, focusing on hybrid infrastructure.
• Proven track record of cross-functional teamwork with network, compute, and application stakeholders.

Qualifications

• Bachelor of Computer Science or equivalent.

Skills

• VMware vSphere suite and hardware devices (DELL & HPE).
• Automation (PowerCLI, Ansible, Terraform).
• Disaster recovery and high-availability solutions.
• Storage integration and optimization (SAN/NAS, vSAN).
• Monitoring and performance tuning (Aria Ops).
• Infrastructure as Code (IaC) and lifecycle management.
• Change management and governance.

Pay

Salary Range: $70,000 - $80,000 per year.

Benefits

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits, Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.