VMI Technician

About the role

This position coordinates delivery and supports key vending account customers and customer cabinets / storerooms relative to inventory of gases, consumables and safety products. It also performs basic troubleshooting and mechanical repairs as needed, dedicated to supporting existing accounts throughout an assigned district.

Responsibilities

• Deliver and replenish industrial products and vending machine or storeroom items to customers.
• Review manual stock levels across multiple plant departments for reorder.
• Maintain dedicated branch inventory levels for proper replenishment.
• Track and turn in delivery tickets and consignment fill tickets.
• Manage and process orders using SAP for supply chain customers via phone, email, or other means.
• Collaborate with VMI Technicians to generate quotes for customers on new or existing items.
• Maintain and update VMI Technician schedules, min/max sheets, and other administrative documents.
• Assist with creation and review of monthly, quarterly, and annual reports for Supply Chain customers.
• Assist with onboarding of new customers by inputting new parts, quoting products, and securing samples in the system.
• Create and edit customer agreements related to pricing and stocking levels.
• Act as liaison between the region and suppliers, verifying order confirmations, aligning on delivery solutions, and following up on backorders.
• Serve as primary contact for vending machine issues, repairs, and future installations.
• Escalate additional issues or concerns to the Supply Chain Manager.
• Coordinate installations with Vending Technicians to ensure timely delivery of new equipment.
• Update vending machine employee data, part numbers, and other items using Cribmaster or Supply Pro database.

Requirements

• High School Diploma or GED required.
• Valid US driver’s license required.

Qualifications

• Minimum 2 years of experience in product distribution or inventory management.
• Experience with welding and safety products or related industrial products preferred.
• Associates or Bachelor’s degree in Business, Welding Technology or Sales preferred.
• Demonstrated knowledge of addition, subtraction, multiplication, and division.
• Effective verbal and written communication and presentation skills.
• Self-starter; self-motivated; operates with a sense of urgency; ability to work independently and under pressure to meet deadlines.
• Ability to operate a forklift.
• Demonstrated planning skills and outstanding personal relationship skills.
• Demonstrates a clear and effective speaking manner for explaining information to customers and employees.
• Strong problem-solver with a high level of attention to detail.
• Comfortable interacting with a wide variety of people with different personalities and backgrounds.
• Employee will be required to observe and assess equipment and information received via computer.
• Requires frequent use of a computer, telephone and operation of a motor vehicle.
• Able to detect leaking gas from cylinders.
• Regularly required to position self to equipment and ascend/descend.
• Regularly required to move up to 60 pounds and transport up to 125 pounds with the aid of material handling equipment.
• Moderate to frequent local travel (75% of work time) in various seasonal weather conditions.
• Job requires visitation to various Airgas and customer sites with varying environments/conditions, layouts, and accessibility.
• Environment may contain loud noises and/or odors that may last for an extended period or on a continual basis.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 14-week paid childbirth benefit.
• 401(k) Retirement Plan with company match.
• Tuition Assistance.
• Paid Holidays, Vacation, and Sick time.
• Benefits start after 30 days of employment.