VM | Account Director

Client Management

Act as the overall manager of a client's business, ensuring that we are delivering for the client's business every day.

Ensure that all client initiatives run on time and on budget.

Strengthen and own client & partner agency relationships (and all other stakeholders) and ensure the rest of the team maps well to the client set.

Deliver Radical Candor to strengthen and grow client relations, operational excellence. We are looking for a leader with the comms skills, empathy and courage to deliver all feedback (both the positive and the tough) in a clear, direct and motivating manner, with an action-oriented approach to navigating through challenges and improving our work together.

Manage and attend relevant internal meetings (e.g: creative reviews, account management status meetings, IAT meetings etc).

Be able to leverage brand knowledge to inspire the team and contribute ideas that can transform the business. Be able to effectively lead and shape client presentations and confidently present, as required.

Team Management

Understand your role as a leader on the team. Always approachable and empathetic, you are seen as a role model to their direct reports in terms of maturity, self awareness and professionalism.

Educate, inspire, motivate, and mentor account teams (along with strategy, media and creative etc…) in our commitment to providing best-in-class marketing communications, while contributing to the career growth of your team members.

Supervise creative development for the account - you help lead and shape the creative work based on the client's business objectives and brief to the agency.

Specifically ongoing campaign as well as new campaign exploratories.

Manages up to VP on all things having to do with client and team.

Business Strategy

Practitioner of the space. You live and breathe marketing for the world we live in. You regularly read business reports and platform updates and provide a pov to the client as relevant.

You eat, breathe, and sleep insights into today's digital & mobile consumer, to develop brand-specific strategies that, ultimately, help them sell shit.

Strong foundational and working knowledge of creative and media across major digital and social channels. Must be well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems.

Oversees larger campaign productions (e.g complex video or multiple channel campaigns that require more senior oversight).

Participates in annual planning sessions and lead development of campaign proposals.

Participates on larger strategic projects e.g. annual planning and help to set strategic agenda for the clients and goals for the team.

Have well honed eye to evaluate creative based on brand strategy & guidelines.

Strong understanding of all of VaynerMedia's and VaynerX's offerings, and know how and when to utilize these teams and their offerings.

Business Growth

Proactively identify needs of the client and business to sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns & results on their overall marketing dollars, while delivering best in class work that help grow client business.

Has proven ability to sell in new business and strategically grow portfolio, building relationships wider (if not higher).

This includes helping sell creative ideas that are on strategy.

Communication + Collaboration

You know how to wrangle Solid presentation skills (verbal, written, visual) to deliver impeccable strategic social counsel and ability to partner with creative and media teams to get to a strong story.

Ensure the team is working with consistent processes and templates and have a buttoned up approach to day to day management of campaigns and clients.

Silo-buster and collaborator - constantly inspiring creative thinking outside of expected job requirements.

Financial Acumen + Business Health

You deliver all projects on time and within budget for your business.

Be able to anticipate production costs, logistics, watch-outs, and what ideas are doable / not doable within a client budget.

Ensures client relationship health is closely tracked and communicated to leadership on a regular basis.

Leads client communications around campaign finances and billing.

Ensures all scopes and schedules are completed and signed in a timely manner while working alongside finops lead to keep a handle on monthly billing and scope tracker.

Experience & Skills

Experience managing teams (internal and IAT)

Experience running multichannel projects and among multi-agency teams

Experience presenting to senior clients

Experience leading integrated performance reporting including organic social media, paid social media and integrated on-/off-line efforts for always-on marketing and campaigns

Experience managing client productions, including pre-production preparation, client management during productions and branded events, and the supervision of post-production and final deliverables.

Mastery of presentation software (Powerpoint, Google Slides) and meeting software (Microsoft Teams, Zoom, Google Meet)