Visual Operations Manager

The Position

The Position: Visual Operations Manager

Position Overview:

• Oversee all visual and operational aspects of the store
• Lead a team of 4 to 20 individuals depending on size
• Combine creativity and strategy—interpret sales data, design displays, and craft visual stories
• Balance artistry with analysis, take decisive action through strategic merchandising

Essential Functions

Essential Functions:

• Independently prioritize in-store merchandising tasks each day by assessing aesthetic needs, analyzing and incorporating weekly selling data
• Effectively execute all in-store merchandising tasks according to company guidelines, including floor layout adjustments, floor moves, rack merchandising, table displays, wall displays, accessory displays, sales floor and window mannequin styling, promotional displays, etc.
• Communicate regularly with store management staff to ensure merchandising is meeting the needs of the business and aiding in sales
• Partner with the leadership team to ensure standards are being kept up throughout the store, and teach and participate in all tasks
• Complete various cleaning tasks when changing displays (waxing racks, dusting tables, adjusting lighting after floor moves, etc.)
• Complete daily and weekly visual and operations evaluations. Summarize the merchandising tasks and look forward to what’s next to drive the business forward
• Elevate the customer experience not only through the store environment visually, but also by supporting sales. Ensure customers are being delivered the AKIRA styling experience by connecting customers to stylists and supporting in running the floor, cash wrap, and fitting rooms to minimize wait times and get them in and out with a smile on their face
• Support the Leadership team by participating in all functions of the business, including talent recruitment & performance management

Qualifications

Qualifications:

• Minimum 2 years of experience in visual merchandising
• Strong knowledge of fashion and current trends
• Efficient and quick-paced, whether working independently or as part of a team
• Willingness to work early mornings and/or occasional late nights
• Excited to contribute to a dynamic and fun work environment
• Excellent organizational, communication, and time-management skills
• Flexible with scheduling, including extended hours when needed

Physical Requirements

Physical Requirements:

• Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
• Able to stand/walk for extended periods of time, including a 10-12 hour shift

Travel

Travel:

• Open to occasional travel to support other stores

Benefits and Perks

Benefits and Perks:

• Competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount
• We are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process
• We may utilize AI-assisted and automated tools as part of the recruiting and hiring process. All employment decisions are made in compliance with applicable laws and without discrimination

About AKIRA

About AKIRA

• At AKIRA, we believe in breaking down the barriers of the traditional retail experience and embracing the individuality of both our team and our clients
• We’re on the lookout for extraordinary individuals who thrive on creativity, innovation, and pushing the boundaries of what's possible
• Join our team and become part of a culture that values diversity, fosters personal growth, and encourages out-of-the-box thinking