Visual Merchandising Manager

At Phillip Jeffries, we believe walls tell stories. What started in 1976 as a small family business with ten grasscloths in a New Jersey garage has grown into a global luxury wallcovering brand trusted by designers and architects around the world. While we have grown, our values have stayed the same: craftsmanship, creativity, and meaningful connections.

Location: Fairfield, NJ headquarters
Schedule: Hybrid (3 days onsite, 2 days remote)
Hours: 8:30 AM – 5:30 PM

About The Role

The Visual Merchandising Manager plays a key role in elevating the Phillip Jeffries showroom experience through innovative, luxury-level visual displays and consistent execution across all locations. This position blends creative design, project management, and leadership to drive brand storytelling, sales impact, and operational excellence within the Visual Merchandising team. This role also includes leadership responsibilities and close collaboration with cross-functional partners across Marketing, Sales, Product Marketing, and Showroom teams.

Responsibilities

• Creative Visual Merchandising
  • Design and execute elevated visual displays that communicate product launches, campaigns, and brand stories
  • Develop and implement showroom props, florals, styling elements, and immersive display experiences
  • Lead design and execution for tradeshows, pop-up showrooms, and experiential environments
  • Partner with Marketing and Sales to ensure visual storytelling supports business objectives
  • Research trends across luxury retail, hospitality, and design to inform innovation and customer engagement
• Showroom Merchandising and Standards
  • Develop and maintain merchandising standards and frameworks that ensure consistent execution across all showrooms
  • Review showroom plans, vignette selections, and display initiatives for alignment with brand positioning
  • Evaluate showroom performance and recommend improvements to presentation and customer experience
  • Support the creation of merchandising tools, training materials, and scalable systems
• Project Management and Execution
  • Own projects from concept through installation, ensuring delivery against scope, timeline, and budget
  • Build and manage project plans, resources, and risks across multiple priorities
  • Track project progress, communicate updates, and identify solutions to challenges
  • Drive continuous improvement in processes, tools, and operational efficiency
• Showroom Experience
  • Conduct showroom audits and ensure consistent execution of brand standards
  • Identify opportunities to improve customer experience and showroom performance
  • Partner with internal stakeholders to enhance visual storytelling across global locations
• Leadership Responsibilities
  • Provide day-to-day direction, coaching, and support to Visual Merchandising team members
  • Assign and prioritize work, ensuring projects are completed on time and at a high standard
  • Support team development through coaching, feedback, and performance management
  • Foster a collaborative, accountable, and high-performing team environment aligned with PJ values

Requirements

• Bachelor’s degree in Interior Design, Merchandising, or a related field
• 4-6 years of experience in visual merchandising or store design, ideally within luxury or premium retail
• Strong portfolio showcasing creative display work and showroom execution
• Understanding of retail, sales, and marketing strategies within the luxury design space
• Ability to travel for projects approximately three days per month

Skills

• Strong visual storytelling and spatial design skills
• Confident use of color theory and product placement
• Knowledge of wallcovering installation and related calculations
• Project planning, timeline tracking, and risk management
• Experience leading one to two direct reports
• Ability to prioritize, multitask, and stay organized under deadlines
• Strong communication and presentation skills
• Highly detail-oriented and organized
• Self-sufficient, adaptable, and proactive
• Professional presence that represents the brand well
• Collaborative, team-first mindset

Systems and Tools

• Design software: Adobe Creative Suite (Photoshop), SketchUp, CAD
• Office tools: Microsoft Word, Outlook, Excel, PowerPoint, Teams
• Project tools: Wrike and budget tracking tools

Benefits

• Compensation
  • Competitive annual salary ranging from $80,000 - $85,000, based on experience
  • Company bonus program
  • Annual Cost of Living Increase
  • Retirement Plan - company automatically contributes approximately 10% of your annual compensation
• Health Benefits
  • Medical Coverage – low cost to the employee
  • Spouse/Domestic Partner/Civil Union Partner Coverage
  • Family Coverage
  • Health Reimbursement Account (HRA)
  • Prescription Plan
  • Dental and vision coverage
  • Access to ComPsych, confidential mental health support, counseling, and life resources for you and your family
  • Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
• Other PJ Perks & Benefits
  • 18 Paid days off per calendar year
  • 10 Paid holidays
  • Thoughtful onboarding plans that outline 30/60/90 goals and trainings
  • Earn Paid time off for community service - Up to 3 days per year
  • Access to Working Advantage, providing exclusive discounts on travel, entertainment, shopping, and everyday purchases
  • Budget towards learning and development support (courses, certifications, conferences)
  • Employee Discount on PJ Wallcoverings