Visual Merchandising Manager

About the Role

The Visual Merchandising Manager drives visual merchandising and warehouse logistics strategy, exceeding expectations in logistics, merchandising, and visual styling. This role involves leading and developing the merchandising team to ensure top standards of visual presentation and operational efficiency while collaborating with stakeholders to enhance store performance and guest engagement.

Responsibilities

• Ensure the merchandising team is fully staffed with qualified individuals to meet standard work expectations and optimize team productivity through effective scheduling.
• Oversee the training of all merchandising team members, including:
  • Coaching and one-on-one training methods
  • Onboarding training
  • Showroom packet (Map) execution
  • Style guide, assortment deck, and visual brief execution
  • Standard work execution
  • Logistics functions and leadership skill development
• Ensure the store is “Grand Opening Ready” by managing all aspects of merchandising, visual presentation, and labeling, and validate the completion of Sales Merchandising Fundamentals.
• Train merchandising team members on the selling model to engage guests effectively throughout the store.
• Maintain inventory accuracy, minimize inventory adjustment losses, and ensure a clean, safe, and efficient operating environment.
• Conduct monthly standard work evaluations to assess performance and identify execution gaps.
• Address performance gaps through effective management and business planning, focusing on:
  • People: Document the growth and development of the merchandising team based on behaviors.
  • Talent Development: Index talent and develop leadership skills within the team.
  • Process Improvement: Track and improve standard work inconsistencies and opportunities.
• Build and lead the merchandising team to achieve goals, motivating them to excel.
• Foster productive working relationships with:
  • General Manager
  • Business Managers
  • Allocations Team
  • Merchandising Team
  • Vendors
  • Retail Visual and Logistic Manager
  • Retail Support Team members
  • Distribution and Cross Docks
  • Inventory and Asset Protection Team
  • IT Department
• Adhere to all company standard operating policies and procedures.
• Engage with guests throughout the store, provide sales assistance, and uphold a high standard of guest service.

Requirements

• Bachelor's degree (B.A. or B.S.) or equivalent from a four-year college in business, design, retail management, sales, merchandising, or a related field (preferred).
• 5 years of experience in a direct customer interactive environment (high volume required).
• 3 years of management experience required.
• Equivalent combination of education and experience will be considered.

Skills

• Proficient in Microsoft Office, including Word, Excel, and PowerPoint.

Pay

Compensation: $57,500.00 - $76,750.00. Overtime pay is available for eligible, non-exempt team members. Reimbursement for expenses as required by applicable law and company policy.

Benefits

• Retail, Guest Services, and Distribution Center Team Members are eligible to receive a team bonus based on meeting specific goals and KPIs.
• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)