Jobs · Sales · Michigan

Visual Keyholder - Oakland Mall

H&M · Troy, MI · 4 wk ago
On-siteSales$19.53–$22.46/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also must not include sections with filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes Compensation: Hiring Range is $19.53 - $22.46 Hourly. That's pay info. So we can include a Pay section with that. Schedule? Not explicitly stated; there is mention "May be required to travel to support other stores" and "flexible work schedule, including nights and weekends". That's schedule info. So we can include Schedule section with that. Benefits: there is a Benefits paragraph describing staff discount, HIP, medical, etc. So include Benefits. We need sections: About the role (maybe from Overall Job Summary). Responsibilities (list of duties). Requirements/Qualifications (maybe combine). Skills (maybe from qualifications). But we must not create thin sections; prefer few substantive sections. Could combine Qualifications and Skills into one? But rules: we can use headings for those categories if content exists. We need to decide. We have content: Overall Job Summary (About the role). Then "Your Day to Day*" with bullet-like paragraphs describing responsibilities. Could treat that as Responsibilities. Then "Qualifications What You’ll Need to Succeed:" list of qualifications. Then "Why You’ll Love Working for H&M" maybe benefits? Actually benefits described later. Also "Additional Information" includes Job Status, Compensation, Benefits, etc. We need to extract substantive info and format as
  • for any list of duties/requirements/benefits. Use

    for prose. We must not include duplicated lines. Also remove EEOC etc. Let's parse: Overall Job Summary paragraph: "Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards. This position reports to our Store Visual Manager (Based on volume)." That's About the role. Then "Your Day to Day*" with subheadings: Sales and profit, Fashion Knowledge, Direct Customer Service, Indirect Customer Service, Commercial Routines, Visual Store Operational Routines, TEAM, Training and Development, Communication and Legal Requirements, Back of House Routines, Security, Financial Accountability. Each subheading has prose. We need to turn these into a list of duties? The instruction: Use

    • for any list of duties/requirements/benefits. So we could treat each bullet as a duty. However the content is not bullet list but paragraphs under headings. We could still make each duty as
    • . But we need to preserve all substantive information; we can convert each paragraph into a list item. We must not repeat the subheading as heading inside list? We could keep the subheading as part of the li text. Or we could keep

      for each major section like Responsibilities and then list items. Simplify: Have one Responsibilities section with
      • each duty summarizing the content. But we must preserve all detail; summarizing may lose detail. Better to keep each paragraph as
      • with the full text. Thus we will create

        Responsibilities

        then
          with each duty as
        • . We'll need to extract each duty paragraph. Let's list them: 1. Sales and profit: "The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions." 2. Fashion Knowledge: "Ensure you are up to date with current fashion trendsShare, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards" Note there is missing space after trends; but we keep as is. 3. Direct Customer Service: "Ensure you meet customer expectations on direct service according to H&M standards. Support the store to achieve an excellent customer experience." 4. Indirect Customer Service: "Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store. Create a clear red thread from windows to A-area with wearable buying suggestions. Ensure high-quality garment presentation every day together with the store teamMaintain clear customer flow through fixture placement and navigation in line with H&M standardsLaunch and maintain all sales campaigns and activities on time and according to H&M standards." Note there are run-on sentences; we keep. 5. Commercial Routines: "Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgetsAdapt the store planning according to store needs and budget from the Commercial planComplete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities" 6. Visual Store Operational Routines: "Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestionsComplete all sales floor and window morning routines daily before the store is openEnsure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset. Keep visual room organized and safe. Keep all Visual materials in the store current and share information with the team on seasonal changes. Paint & maintain the windows as necessary." 7. TEAM: "The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled." 8. Training and Development: "Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial HandbookMaintain overview, follow up, and give feedback while executing floor moves together with the store team. Seek Visual Merchandiser potential for succession" 9. Communication and Legal Requirements: "Ensure that all communication in the windows and sales floor complies with local legislation" 10. Back of House Routines: "Perform all store routines, including the opening and closing of the store, by following all Company practices and proceduresWork with timekeeping and scheduling system including approving timesheetsMay be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store" 11. Security: "Promote employee and customer safetyResolve health & safety, legal, and security issuesAddress any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team" 12. Financial Accountability: "None" We could omit Financial Accountability if it's just "None" (maybe filler). But it's substantive? It says None, maybe we can skip as it's not meaningful. The instruction: do not emit a heading followed by filler/placeholder text like "not specified", "N/A", "varies", "TBD". "None" could be considered placeholder; better to omit that duty. Now Qualifications section: "What You’ll Need to Succeed: Inclusive, positive, creative, and willing to learn on the job!Passionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environment with an eye for detail1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferredYou have the ability to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolMust be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setupsMust be able to work a flexible work schedule, including nights and weekendsMay be required to travel to support other stores" We can treat each as a requirement item. Could split by sentences but they are concatenated without spaces. We need to preserve all info; we can keep as one paragraph or split logically. Better to split into list items for readability but must not invent. We can separate by detecting capital letters after lowercase? Might be messy. Simpler: keep as one

          containing the qualifications text. But rule: Use

          • for any list of duties/requirements/benefits. If we treat qualifications as a list, we should use
            • . However the text is not clearly delimited; we could still split by periods where appropriate. Let's try to split: - Inclusive, positive, creative, and willing to learn on the job! - Passionate for customer service and helping people find their style - A multi-tasker who enjoys working in a fast-paced environment with an eye for detail - 1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferred - You have the ability to lift in excess of 20 pounds - Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance - Ability to climb a ladder and use a step stool - Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups - Must be able to work a flexible work schedule, including nights and weekends - May be required to travel to support other stores We need to ensure we didn't lose any info. The original had "1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferred" as one sentence with period inside; we split into two items but that's okay. Now Benefits section: The posting includes: "Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits." We need to capture all that. Could make a
              • list of benefits items. But the text includes a preamble. We could keep preamble as

                then list benefits as

                  . However rule: Use
                  • for any list of duties/requirements/benefits. So we should put benefits in a list. We can split by commas/dashes. Let's extract benefit items: - Staff discount card (usable on all H&M Group brands in stores and online) covering H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. - H&M Incentive Program (HIP) - 25% Staff Discount (maybe duplicate of staff discount? Actually staff discount card is separate; they also mention 2

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