Visitor Services Member - San Luis National Wildlife Refuge

Position Overview

The mission of the U.S. Fish and Wildlife Service (FWS) is working with others to conserve, protect, and enhance fish, wildlife, plants, and their habitats for the continuing benefit of the American people. This position will help FWS realize its mission at San Luis NWR.

Duties

• Support visitor engagement at San Luis NWR by answering questions, providing refuge information, and assisting visitors on-site.
• Aid in planning and delivering public programs, special events, and conservation education activities.
• Create new interpretive signs and visual materials that enhance visitor understanding of national wildlife refuges.
• Update and develop digital media and website content for San Luis NWR and other refuges in the region.
• Use programs such as Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and Microsoft Powerpoint to produce digital interpretive products for Sonny Bono, Sacramento, Ruby Lake, and other regional refuges.
• Collaborate with refuge staff to improve visitor services, outreach, and public engagement across multiple locations.
• Travel to other National Wildlife Refuges in California to support visitor and community engagement projects.
• Gain experience with other refuge operations such as biology and habitat management as time allows.

Qualifications

• Authorized to work in the United States.
• Willing and able to represent ACE and the partner organization in a professional, positive, and enthusiastic manner.
• Ability to be both self-directed/work alone, and be a positive, contributing member of a group.
• A valid driver's license and an insurable driving record.
• Members must be 21+ to drive due to ACE's insurance and liability requirements.
• Willing to undergo and must pass the required background and criminal history checks.
• Ability and willingness to speak to a variety of audiences (public), drive to other refuge locations, learn new skills.
• Deep interest in connecting the public with nature and public lands through interpretation, visitor services, and recreation on public lands.

Physical Demands, Work Environment And Working Conditions

• Requires frequent sitting, standing, walking, hiking, carrying, talking and hearing, and use of computer keyboard/mouse and other office equipment.
• Close and distance vision.
• Frequently moves up to 10 lbs., ability to move up to 30 pounds.
• Outdoor and indoor conditions.
• Noise Environment: Low to moderate noise such as in a business office with equipment that can increase during high visitation.
• Travel: This position may require domestic travel.
• Environmental Conditions/Hazards: The ACE member(s) may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife.

How to Apply

Please submit your resume, a cover letter demonstrating your interest and experience, and contact information for three professional/academic references to ACE's online application page for this position on our website. Early consideration will be given as applications are received.